very pleased with service

i opened an investdirect account when the BP macondo well incident happened and BP shares tanked. I think it took about 7 days. I transfered all my stocks and shares ISA's into the investdirect account and opened a share dealing account to.

Given that i bank with HSBC i have a completely integrated platform that allows me to see all my balances between my different accounts and allows me to transfer money between them instantly.

The trading platform works well 99% of the time but sometimes i do have problems logging on which when i asked why i was asked to delete my cookie folder which i did and it started working again.

If anything i find the staff too helpful. They write to me with any information thgat affects my share holdings and i get statements with immense detail twice a year.

If you have any queries you can email investdirect and they usually email you back within 2 days with the answer.

I see some platforms have frequent trader days e.g. first Tuesday of the month you can trade for £1.95 a trade, but i generally only do 1-2 trades a month so this doesn't affect me and i feel the simplicity of holding my investment with my bank is worth the extra dealing costs.

I think there is clearing negative reporting bias in the reports i read on investdirect on this site.

i hope my review has been helpful.