Buyer beware

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Laurastar Magic IS5 Steam Generator
★★☆☆☆
2.3
35.0% of users recommend this
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Guest's review of Laurastar Magic IS5 Steam Generator

“Buyer beware”

★☆☆☆☆

written by on 24/08/2011

Don't buy a laurastar ever but especially from solarzone. My iron cost £500, worked for less than 3 years and will cost £250.00 to repair. Solarzone are rude and unhelpful and iron is now useless. Iron was lovely while it worked but I had to have a major repair in the first year and this was what went wrong again 2nd time round. Company doesn't know the meaning of customer service so I'm making it my mission to review this product on as may sites as possible. Better wear from a 9 yr old £100 tefal steam iron.

  • More than 1 year

    Owned Product For:

  • When it worked - loads

    Special Features

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Graeme7856's Comment

Written on: 29/06/2012

I fully agree with all your comments. I had exactly the same problems with the customer service at Solarzone when my iron developed a fault.

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