written by Izabellek59 on 06/04/2014
Have owned this product for around a year. Since purchase the detergent bottle has never dispensed any detergent, basically leaving me with no alternative but to throw the detergent away. This product is not cheap. I have checked the instructions and there is no mention of how to rectify the problem. Think I'll be going back to the good old mop and bucket in due course. On the plus side it is lightweight and glides along floors well.
As rated by our community of reviewers
Poppey's Comment
Written on: 06/07/2014
I, too, have had the same problem. One inure detergent is dispensing, now it isn't. I have also ready comments on various other sites with consumers experiencing the same problem. Vax should really sort the problem out istead of just ignoring it.
Sarahluscombe's Comment
Written on: 19/08/2014
I had this problem too, it's to do with the way they've been stored before they are sent out apparently? It puts a kink in the pipe so the detergent doesn't come out. Ring them and they should replace it under warranty