Rubbish mop, Rubbish Customer Service

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  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Matronious's review of H2O MOP X5 Steam Cleaner

★☆☆☆☆

“Rubbish mop, Rubbish Customer Service”

Written on: 14/07/2014 by Matronious (1 review written)

I bought the mop, it was back in the repair shop three times, no steam, dripping water. Then again a month ago it stopped working again, I phoned the CS and they said 'sorry out of guarantee, you can buy a replacement for £60'. Probably by default I am not out of warranty as in the 12 months of ownin the machine Thane had it back in their repair shop for 8 of those weeks.

Buy another one, never and never again anything from Thane.

  • 6 - 12 months

    Owned Product For:

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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