Kohler 14kw resa NG gas preasure/customer service

Click here if this is your business
★★☆☆☆
2.3 / 5
From 3 reviews
33% of users recommend this
Click here if this is your business
  • Value For Money

Guest's review of Briggs & Stratton 3500 Elite Series

★★☆☆☆

“Kohler 14kw resa NG gas preasure/customer service”

Written on: 08/03/2013

I purchase a Kohler 14Kw generator only to be told by my utility they do not and can not provide the required 5-11 inch WC for NG.First,I made the mistake of not reading specs on required NG gas preasue required. I did how ever ask a number of plumbers and the sales people about this.I also contacted the Gas Utility but by time they got back to me I had the Gen in my yard. No one warned me cause no one knows the answer.
Now I call Electric supply house where the unit was purchased and their answer was to install propane.They will not take it back. Next I call Kolher customer service who refers me back to where I purchased the unit. I explain that has been done and they do not have answers. Kohler dose not have a Tech or Enginnering service to speak with as a unit owner. They may for the Authorized Reps,don`t know. I hear these are good units but do your homework because if you need it their customer service sucks.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0