Surbiton Cycles Reviews - www.surbitoncycles.com

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★★★★☆
4 / 5
75% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

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Latest Reviews

★★☆☆☆

“Unhelpful, condescending, disinterested”

Written on: 25/05/2017

Really disappointed to find that the service in this shop is certainly not aimed at the 'ordinary biker'. I suspect that if you are serious about your cycling then this may be a great place but for basic advice and help I suggest that you find a different shop. These guys are not interested in helping you. Their advice was limited and they showed no interest in what the customer was saying. I was made to feel foolish and left thinking that my cycling problems were all self inflicted - they are… Read Full Review

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Bpostance's Comment

Written on: 08/07/2017

Hi ,
Please call me directly to talk about this as I am very disappointed to hear this
Barnaby - shop owner

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★★★★★

“Great local shop”

Written on: 18/06/2014 by 168Ziegler (1 review written)

Just what you want from a local bike shop - friendly, knowledagble staff.. Only used for servicing but top quality and always there when I've needed them. In a world of souless chains, use it or lose it… Read Full Review

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★★★★☆

“My bike shop”

Written on: 18/11/2013 by FreddyFoley (14 reviews written)

I got my bike and all cycling accessories from this store. They have a good range of bikes and prices are good… Read Full Review

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★★★★★

“Really excellent service from Surbiton Cycles. I went...”

Written on: 29/08/2013 by timmytank (80 reviews written)

Really excellent service from Surbiton Cycles. I went to the shop looking to by a new bike for my daily commute. Despite riding everyday I am not knowledgeable about bikes and having gone in to a handful of other shops I had found it quite frustrating that no one wanted to give me an opinion. Has the art of 'selling' been lost? I didn't want someone to tell/pressure me into buying something, but I did want someone to say 'oh, you ride 12 miles a day on this kind of terrain, I recommend this… Read Full Review

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