Nice shop but disappointing service

Click here if this is your business
★★★★★
4.6 / 5
89% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Specialized Concept Store (London - Ruislip)

★☆☆☆☆

“Nice shop but disappointing service”

Written on: 05/08/2012

I went into Specialized Ruislip intending to spend up to £1500 on a bike and accessories. I had been in earlier in the week to browse and was ready to buy, however, I found the sales staff patronising and unhelpful. The member of staff I spoke to clearly wanted to be doing something else rather than help me with my purchase. At one point I asked to test ride the bike I was considering buying but was told to come back in a couple of hours as they needed to check over the bike to make sure it was safe before I rode it. When talking to another staff member just before I left he told me it should only take a minute to check the bike over.

  • Ruilsip

    Branch Visited

  • None, intended spending up to £1500 on this occasion

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0