breach of contract

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JD Sports
★☆☆☆☆
1.4
From 250 reviews
9.0% of users recommend this

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Cecilia1953's review of JD Sports

“breach of contract”

★☆☆☆☆

written by Cecilia1953 on 22/01/2017

I went into store to order shoes online with gift card. After a month of trying I have finally learnt of how JD's system works (or not). When you order on line and pay their on-line system is 30 mins behind actual stock but they will still keep your money and not contact you about a refund. I rang up and finally spoke to someone who arranged to send me the outstanding item but has logged on the system that I was told it was cancelled and didn't request a refund - can you believe anyone would not want their money back. Absolutely appalled at system and will never go there again. After a very heated discussion with a Manager I am still no better off. She came on the phone aggressively and I have still not had an apology or my money back

  • Stockport

    Branch Visited

  • Shoes £30

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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