Payment verification black hole

1.6 / 5
15% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Footlocker


“Payment verification black hole”

Written on: 02/05/2013

Avoid online purchases at all costs. They accept the order (except they claim it is not an 'order' but 'an offer to make an order' so can do what they want), take money from your account, but then put order on hold indefinitely for authorization of payment. They also claim (find it hard to believe) that a third party company carries out this verification process and that they have no way of knowing how long it might take. Whole process is totally insane. If you cancel the order they warn that it might take eight weeks to refund the payment that they claim was never verified and completed in the first place!

Report this review
Was this review helpful? 0 0