No Help Whatsoever

Click here if this is your business
★★☆☆☆
2 / 5
24% of users recommend this
Click here if this is your business
  • Service & Support

  • Ease of Use

  • Durability

  • Style

  • Value For Money

Guest's review of British Sewing Centre - www.britishsewingcentre.co.uk

★☆☆☆☆

“No Help Whatsoever”

Written on: 11/08/2017

Recently tried to buy a sewing machine and went on live chat for some advice. As I had not purchased a machine for many years I wanted to make sure I was buying one with a threader, thread cutter and light. As others have said in their reviews, I got one word answers to my questions and then the chat was ended abruptly. A few days later I tried again and exactly the same thing happened. I still wanted to know which machine fitted my requirements and was given the name of one machine with no explanation and again the chat was cut off abruptly. I opened the chat again and said that I'd been cut off twice before but no apology and a difficult conversation continued with one word answers. I was about to order a machine but decided against it and glad I did after reading the reviews. I have purchased elsewhere and they couldn't have been more helpful.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 4 0