Terrible Customer Service

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stu1969's review of Buy Bits - www.buybits.com

★☆☆☆☆

“Terrible Customer Service”

Written on: 21/08/2014 by stu1969 (1 review written)

Motorcycle charging cable failed after a couple of uses. Returned the item expecting it to be replaced. I received an email saying it is faulty saying that its a broken wire caused by a kink in the wire. No idea how this conclusion was reached because the accompanying photo showed the cable still in tact. The item is not up to use on a motorcycle. After several emails exchanges I was informed the £8 item had been sent back to the manufacturer in China for inspection!!!!!!

Total lack of customer care. If you don't have to return anything then fine but if you have a problem don't expect to be looked after.

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