written by psTemple252 on 21/10/2015
Simpsons have been utterly rude with their communication during the move and broke a leg off our designer tv media stand to which the movers response was 'ah well, you can use it without if you remove the other leg!!!' No compensation was given having asked them and they totally denied it. Coupled with that the administrators were slow and very rude over the phone sticking to their by the book answers to everything with no ounce of lateral thinking to address issues. They kept harassing us for more payment for materials several months after everything had been clearly settled. Worst experience ever, do not use this company. The movers who came were also very rude demanding tea breaks every hour from us who were the clients desperately trying to sort where boxes went. Absolutely terrible!!!
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