written by Guzman290 on 17/12/2015
I cannot describe the frustration at certain members of the staff. I replied to an ad, and was given a blunt email asking me to arrive at Grafton at 10am the next day. I sent three emails asking WHICH office, the third was answered. I arrived, whereupon they asked for a reel of information that I hadn't been asked to supply or bring with me.
I was given a day to start, with the promise of further info after I supplied the information I hadn't been asked to bring and that was the last I heard. Yes, just the DAY. No time, no place of contact. I asked in an email exact time. Nothing. I forwarded my ID and NI number and asked in this email. Nothing. I forwarded both again Nothing. The night before the DAY I was given, I emailed again. Nothing.
My brother who had also applied, emailed. Nothing. He asked again, and got a reply. With a few hours to spare.
I turned up anyway. Absolutely unbelievable. It is incomprehensible the lack of professionalism or even competence displayed. Of all the people who enter their doors looking for work, it is not physically possible that this person was actually seen or heard before they were employed in this role. I also believe, from the reaction of the receptionist, that this is not the only case where she has acted in such an incompetent manner and that they would have an idea who this is.
Please, please, drop this member of staff like a hot potato, and job seekers, please be prepared to be extremely patient.
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