Fabulous product ..but...

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S.Colclough's review of All Jigsaw Puzzles www.alljigsawpuzzles.co.uk

“Fabulous product ..but...”

Written on: 06/09/2013 by S.Colclough (1 review written)

I ordered a personal jigsaw from here for an elderly relative, and it was fabulous. We had to wait a while but well worth it.

The three stars is with the site itself and method of ordering a personal jigsaw. I paid for the puzzle on the site. Then I had to go off the site onto another site to upload my photograph. Then send the picture to alljigsawpuzzle. I found this a bit daunting as I did nt have any way of knowing they had received it. So I emailed the company who promptly replied that they could not open the photograph from this other site. I then had to attach it again to the email ...This was a daunting, round the houses way of ordering which has put me off renewing an order, even though its a great product. I later found another site, slightly dearer but simpler in its method of ordering. You simply upload the photo, check its ok, then pay,...simples... Its a shame and hope they realise the business they could be losing...

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