As you know can’t fulfil the job required I am without deeds and you won’t act for me any more. No experience in the industry and won’t just get the job done. I have evidence you’ve ruined my life currently

We have been in our home over 3 years and we are still not registered as the owners with the land registry. Despite trying to sort this out I just get ignored by this company. Absolutely terrible company and I would advise people to give this company a very wide berth.

Finally Done - 13 months later Observations: They lost important paper work 3x - even though I paid for tracked delivery. Was charged over £600 more than initial quotes received Nearly lost the property since my case wasn't a priority Now being asked to pay an extra £180 as they made a mistake on my last invoice and refused to accept a payment plan. Use this company at your own peril !!!!!

They are simply Awful. They will cause you delays. They will ignore you. They will make mistakes. They will ask you for things you already sent. They will delay your purchase. They will delay your sale. They will cause you nothing but stress. They Don't communicate. They don't call back. They don't acknowledge you. Don't trust their trust pilot "reviews"

I am absolutely shocked that this company has any good ratings. I have used them twice (god knows why as they were useless the first time!) and they are absolutely atrocious to deal with. They took far too much money from me when I paid my fees, then it took me 3 months of constantly calling, emailing, time and effort to get my money back. Even when it finally landed in my account, it still wasn't the correct value. They promise to call you back and never do even when you specifically say you are logging a complaint. Even when I had told them I had logged a complaint with Legal Ombudsman, they still didn't call me back or give me my money back for a further 3 weeks. They have provided the worst customer service I have ever experienced in my life. They don't take your calls or complaints seriously. Save yourself an extortionate amount of stress and use another company!!

I just felt I had to write a review about premier property lawyers who dealt with the sale of our property,Agents were professional yet friendly in their approach,they were so helpful and supported us through the sale,nothing was too much trouble,I would highly recommend premier property lawyers who employ excellent staff, thankyou both agents ,we do appreciate the work you did for us

Unprofessional, unreliable unethical and non committal

To quote comic actor Terry Thomas "what an absolute shower". If the world does not give you enough grief already then just sign up with Premier Property Lawyers for a conveyance and you will be swamped with sleepless nights and misery. It is not all bad though because I am rapidly heading towards an entry in the Guinness Book of Records for the worlds longest conveyance. Unfortunately this entry will have cost me thousands as a result of their incompetence, lethargy and endless prevarication. I am with PPL as a result of Purplebricks demand that I must use them. I would have liked to know prior to agreeing to accept their representation that the estate agent makes this demand based on high introduction rates of commission rather than ability. From my experience I doubt any review that gives more than one star and wonder how PPL is allowed to continue to trade when it is such a disgrace to the profession. You have been warned so steer clear!!!

Would definitely recommend these conveyance lawyers, very thorough and professional, any queries were answered promptly. Very easy to navigate the E-Way portal.

I wouldn’t use this company if my life depended on it completely incompetent keep throwing in unnecessary queries took me 9 months to eventually sell my house with this company I would recommend to anyone avoid this company

I sold my house May22 PPL solicitors were dealing with first time buyers bottom of the chain, our buyer had sold his flat to bottom of the chain, i have never in my life dealt with so many mistakes mishaps excuses to exchange its now jan 23rd 23 and just due to exchange and my buyer pulled out because of the sheer incompetence of PPL they don’t care they should be struck off m, i swear AVOID WITH YOUR LIFE they cause distress worry anxiety and you lots of money shame on you PPL and shame on the buyer we trusted for 10 months you have punched me in the gut , karma comes to mind AVOID AVOID AVOID

Just before Xmas we felt we had no choice but to pull out due to PPLs lack of urgency, lack of response to emails and phone calls. We were told we could move on the 17th October by our estate agent. They had been told by PPL that the bottom of the chain who was a 1st time buyer had paid his deposit meaning they are ready to exchange contracts. My wife, my son and I had all finished work as were moving out of area to start a new life !!! We have lost 24k between us in lost earning and paid out 2k in fees. They wanted us to arrange early funding from the bank so we could move before xmas but if they failed to do their jobs we would have to pay the money back to the bank with a 10% fee. Thank God we said no as we had zero trust in PPL due to the long line of mis-representations and let downs. The entire chain agreed to move on the 4th Jan but we stipulated the contracts had to be signed before xmas as we were living in a house that we had already moved 80% of our belonging out of. No place to spend xmas !!! SURPRISE they failed to achieve this. Because of the unemployment for 3 months we had now run out of money so had no choices left. They spread false about us going bankrupt to the chain which we found amusing as the only financial difficulties we were facing was due to their complete and utter incompetence. We are in the process of making a heavy complaint to the Ombudsman and we are also going to be contacting our MP to demand the government introduce regulations which are hugely outdated as these online unprofessional companies now exist. It has taken us this long to start this process due to the pure rage we feel about this company due to the un-necessary extra stress and anxiety to our family.

Currently trying to purchase a property for which they are acting on behalf of the vendors. We had a deadline to exchange three weeks ago. After 20 weeks they suddenly tell the vendors they have failed identity checks due to a marriage certificate. Once that is sorted they then decide they are not happy with their proof of funds for their purchase (despite having initial proof 16 weeks ago). Our deal is going to fall through tomorrow even though they promised the estate agent we would be exchanging 3 days ago. Not returning calls/emails to either the estate agent, their own client or our own solicitor

I am 5 months in with a solicitor who is completely snowed under - too many cases is my guess and too many people trying to complete on mortgage offers expiring - it isn't that she doesn't know what she is doing... just not enough time in the day. Getting voicemails at 12:30 am is admirable but tells me she will be very tired working on my house deal. However big problems for me are as follows: They are a digital company so if they can't tick a box you get no progress - there is no one of seniority monitoring what is really important and what is noise on searches and findings You can literally never get hold of anyone who can actually help you - the people who answer the phone are clueless and can never get back to you with an answer. They just make a note they spoke to you. Basically - buyer be warned - you go digital - you get digital which is great (but not very efficient in the real world ) This is not just my opinion but several people I have spoken to

You probably referred to them by estate agent BUT AVOID THIS FIRM AS PLAGUE! I got tricked by 3rd world street vendor; ripped off by backstreet garage, but this is my worst consumer experience. When your conveyancing start go wrong, to complain/escalate to their senior management WILL NOT WORK 'cos this is a corrupted firm as a whole,an unethical business model shouldn't exist, rather than you suffer from negligence of particular employee/s. They are part of Simplify, claim as biggest conveyancing/property service in UK, they trade under many names, some source say 62. They are contractor used by Purplebricks and Strike, also as My Home Move. In 2021“Purplebricks apologises over conveyancing problem for customers” under pressure of Council for Licensed Conveyancers. They pay agents large Referral to get your business, but don’t worry you pay off all once you onboard. They are overcommitted n profit on prioritising cases and clients. Below is my detailed suffering, their negligence and delay in the sale of my property cause direct financial loss and distress of life, n now I can no longer afford my house move at this soaring interest rate,which should not happen if they performed their obligations. My conveyancer: Hartwell Team. —————————————————— It started since the issue of ground rent doubling raised by buyer at end of May, a complete 2-month's wasted without any progress, all I got told is“waiting for response”. The fact is you didn’t even manage to reach freeholder or their rightful representative for this matter. Or it wouldn’t be me to notice freeholder’s voluntary offer to fix ground rent on 12 Jul. After I forwarded you freeholders offer, which also include contribution toward my legal cost. I made numerous enquiries of how to proceed, such as on 21 Jul;23 Aug;7 Sept;6 Oct. But never get the answer. Part of your responsibility but you requested buyer solicitor to draft deed of variation to the managing agent, at my cost of £300. This is without my acknowledgement! This deed was later sent to managing agent for review, I was also charged of £130 for it. Freeholder now responded: “The deed of variation was offered by Landlord as per agreement...Therefore,managing agent cannot grant the deed… The deed you have entered into does not include the Landlord as a party and is therefore incorrect” and refused to cover me any cost. That was 26 Oct, since then you have not responded to either party, nor any attempt to fix your mistake. Further delay between 13/09 and 20/09 at close of exchange, made by her negligence.While she insisted that my payment of review of deed is not received. After my hrs over phone with bank, followed by days investigation, my bank concluded the transfer has no fault, n had already completed. Then I had no choice but to make another payment in order to move on. It was eventually clarified during phone call with her on 07/10 that she couldn’t locate the payment ‘cos she was looking at wrong ref, while screenshot of transfer provided to her include payment ref on 13 Sept. At date of completion, she asked "I am on hold to (your lender) trying to get a final redemption figure calculated for today but am struggling…” despite I sent at least 2 notice I've paid off mortgage n in full title of property, on 26 Jul;6 Oct,ALL ignored. Again like many other day in past I had to give up work,spent whole morning over phone to get my previous lender to provide her confirmation/evidence of redemption. Despite all I was forced pay expedition fee £175 to completion Monday 10th Oct, or you would do by Friday.Buyers Mortgage offer expiring,sale'd fall through by then. You were fully aware the deadline long before,urged over and over. Apportionment statement drafted/executed without my acknowledgement/consent.Till I was charged n noticed:apart from service charge/ground rent,my reserve fund in advance £806.64 was wrongly included in. She apologised over the phone on 14 Oct,admit error was due to her rush to exchange, but later after completion she announce:“will not look to get involved in this”!?her exact words on 20 Oct. At 2nd half of sale,very common my emails don’t get replied, my calls no answered. All other parties experienced/complained same: Buyer wrote on 2 Sep"Main reason was your solicitors were not really communicating with my solicitors on almost anything”; Freeholder wrote on 25 Oct“I've tried to call your solicitor to discuss the case but have found it impossible get through to her. She has still not responded to my letter”.The conveyancing became self catering,whatever buyer requested, they’d notice me,I'd work between,anything I could to provide/meet demand.I cant recall how many times had to give up work/life commitments to put myself in this distress. Other negligences include: Buyer’s solicitors sent you enquiry if you agree with their fee of drawing deed variation after you requested, in mid of July, followed by few of reminders. But no response until 10th of August; Managing agent emailed you the property sale pack on 28th of July, which you mean to forward to buyer, but again complete 3 weeks inaction, until I had to requested it from Managing agent myself on 18th of August, and forwarded to the buyer; Managing agent requested you their fee of review of deed of variation on 29th of June, but just couldn’t get your reply. Till to the point that I contacted Managing agent to find out what’s stuck, while all the time I was lied “we’re waiting for response”. That was already 5th of September, merely a month away from deadline. All these can be verified by clear timeline of emails and communication.

My god they are horrific. They cost me my purchase as they where taking months to do anything, lost all my paperwork, had to start all over again after 3 months. I have now started legal action against them for negligence. Avoid these complete amateurs at all costs.

Would seriously give this company 0 stars ' they messed up my husbands sale and let people move in without him getting the money In his bank ! They have now taken over 8 months with my property ' my buyer is using them and she has had no luck with them! They are constantly ignoring my solicitors emails ' we should have exchanged 2 weeks ago and they are now asking more questions ' why not ask them all at the same time ' my health has worsened with the stress this company is putting us through ! 8 months and there's no chain ' it's appalling and they truly don't care ' the lack of communication is abhorrent . I have had to get the management team from the estate agents to intervene due to the time scale and the way this has been handled! We are all tearing our hair out !! If you want an easy and timely transaction please go somewhere else! I wished my buyer had!!

HORRIFIC service - please do not be fooled and coerced by Strike to use this company. I instructed PPL 208 days ago to purchase a flat and we are no where near completing. Despite missing numerous scheduled calls, complaints to management about their attitude and lack of urgency, my conveyancer is now impossible to get a hold of and their extension is out of use. Daily, the seller and I contact Strike, begging them to speak to PPL on our behalf and chase an update. They are charging astronomical fees for a dormant, delayed and disgusting service. We are contacting the ombudsman about their behaviour which has put the chain in jeopardy. Do not use PPL, READ THE REVIEWS.