I put a room for rent on EASYROOMMATE. You cannot read any emails sent to you unless you pay a minimum of £25. So what happens is you send interest to people who are looking for a room which is free then an automated email is sent by Easyroommate stating (WHATEVER their name IS) "SEEMS interested in your AD. to read their response you will need to UPGRADE". So when you pay a minimum of £25 (ONE month SUBSCRIPTION) to read the EMAIL, it turns out to be no more than an automated email from Easyroommate stating "SORRY this person is not interested in your AD"! and YOU'VE wasted your MONEY. My advice is use the Spareroom website as they are overall much better and it is totally FREE. I have been renting for years now and always find people on Spareroom but not once have I ever found anyone on EASYROOMMATE. So you do the MATHS.

Just like any review you will find people who pick holes, I have used Easyroommate for a while now to fill our shared student house and found it quick and easy to use. I shell out £30 for the month, and if I haven't filled the room (once) within that time, they give you another month free. The first time I used it was as a free member, but I found the faded emails odd, so signed up because I knew it was still a good deal, and have had no issues for three years now. Our place is in Aberdeen, and trust me not many sites have a lot of people looking to rent in our town, so I was impressed by the choice of people looking.

FIRST "To Contact "Elodie" you first need to post your on Easyroommate. It's FREE, fast and simple" THEN "You have sent a message to another basic member. We will deliver this message to their inbox but they will not be able to read the contents of the message as you are both basic members." FIRST

In few words : excellent website, excellent team (especially the customer service), good listings, nice design, easy to use, free of charge. Definitely one of the best ! It exists also in French (and other languages, but I used only in english for London and in french for Paris) and it worked well too. I found a flatshare in paris in only 4 days and in London in 3 days, which is quite amazing if you think about how difficult it is nowadays to find the right flatshare. Again, I would like to speak about the custom service which is working perfectly fine if you need help. Indeed, if you any question, they answer really quickly by phone (normal phone number, not a paying one) or by email. It was just great. Moreover, you can find an app, which is funny and working fine. I prefer the website because my iPhone is old and I don't use it a lot anymore, but if you want to try, don't hesitate.

The functionality of the new website is awful. Not only do links not work; e.g. moving through the pages of results has to be done with the arrow key, you cannot simply select which pages you wish to view without "website error" being displayed. Give me the old site anytime. I have used this website for over 6 years now and, it may look pretty now but it is not useable. So, how useful is that. Easyroommate get your act together please.

I wish basic member who is searching for rooms can commnicate between premium and basic member.Some basic member have diffculty to contact landlord who is premium member .I was told when they come for viewing . premium member can advertise more room to let ,may be upto 4 house . All the future tennants do not disclose their health .landlord can not find out if they have mental disability,hiv etc.i let one room to a memtal patiant who find the room though easyroomate . I wish easyroomate could do somthing about . can your web page include tennant reference ,or previous landlord contact details,or rating of the tennant from the landlord . can your company provide reporting facility to list the bad tennants .

To easyroommate, I've been with easyroommate.com for the past 7 years since then it has change so many time i really do not know how it works and we don't understand why the web site has so many changes to it, why not keep it the same !. Also i would not recommend to others because people at easyroommate.com don't listen or take comments into consideration. This is why i've not carry on with the service they provide. It could be better and improved. Thanks - Raymond.

Easyroomate is a mix of good and bad. It allows good photos and excellent information to be uploaded, but many of the processes are flawed with an unecessary number of clicks needed to achieve certain tasks. Here is a classic example: 1. When someone adds you as a Favourite you are notified that "Someone as added you as a Favourite!". Why they do not say who along with some summary information is a mystery. In order to find out who is interested in your ad you must click on the link and are taken to another page which says: "Hi One of our members just added you to their favourites list. Click here to see this user's profile and make sure you send them a message if you are interested." A completely unnecessary step in the process! So you click the link and then unbelievably get asked to Login to your account again - which is a bit odd as you have to be logged in to see this message in the first place! So you enter your password AGAIN and Login and finally get to see the profile of the person interested except you are now on another website called Zoopla??? What on earth is going on here??? It's as if someone in Easyroomate is trying to lead you down a labyrinth choosing the least direct route possible! There are numerous examples of very poorly thought though processes and unnecessary tedious steps when using Easyroomate and frequently upgrades to the site result in it becoming less user friendly. Whenever I have emailed Easyroomate to suggest improvements to their site I am either ignored or my suggestion is viewed as a complaint and they fail to see the point. In contrast Spareroom listens to my feedbac and have quickly incorporated ideas I have suggested to them and corrected mistakes in their site I have informed them of. As a result I far prefer using Spareroom now. Hopefully one day Easyroomate will listen to their cutomers, but for now I've given up trying to inform them

Too expensive, for the service offered.

People who use this website should proceed with caution. When my boyfriend used EasyRoommate for rental accommodation his online advert was answered by what amounted to a psycho in the guise of a landlady who became spiteful and vengeful when he exercised his right to have a guest (me) to stay for a couple of days. After being insulting towards me she proceeded to make his life even more hell and misery than it already was (he was left in the position of having to leave notes for her as she holed herself in her room upstairs and refused to talk to him – the juvenile that she was) and he was left with no choice, for his safety and sanity, but to give her premature notice. The situation culminated in her turning into a screaming madwoman on his very last morning (she clearly had to have the last word on everything and could not stand the fact that he had pre-empted her evicting him by giving her his notice of intention to leave) when, realising that he had just returned from his 12-hour nightshift, she started banging on his bedroom door and shouting abusively at him and ordering him to leave immediately. Abandoning his nightshift that evening he had no choice but to return to London (from Newport) and subsequently ended up being penalised at work as a result of this. We both spent approximately one year trying to bring the landlady in question to justice and eventually had to take the matter to a small claims court that added further insult to our injuries by his not being awarded one singe penny in compensation – not even the £150.00 bond that the landlady refused to return to him. So beware if you are ever in a similar situation – the law is not on your side as you have no rights, not even human ones! On contacting EasyRoommate about the matter all responses that they have reverted with have been as if from someone by the name of Victoria but clearly, from their contents, composed by different people; some apparently struggling with the English language – suspicious in itself to say the least. Unsurprisingly, they are refusing to take any responsibility for what happened to my boyfriend, apart from blocking the account of the landlady in question, and their concluding response was to the effect that they would provide any help required of them if the matter went to court despite being aware that it already has and the outcome of it. Around the time of the incident I came across a reviews website for EasyRoommate in which there was not even one good one posted. I can now find no trace of this website which appears to have mysteriously disappeared. When I questioned the phantom “Victoria” about its removal, I was informed that they “do not have the time”.