Unprofessional, Obnoxious, Condescending & Disgusting

Customer Service: This was a recent response (26/1/2016) to my email after I complained to a member of staff at Cleaver Property Management about transparency, unprofessional treatment, failure to fix a door entry system after waiting nearly a month for it to be fixed - "I have found your email below objectionable and I do not expect to receive an email of such tone again. We will not tolerate emails of such tone from anyone; whether they are a tenant or an owner of the property and we reserve the right to leave any emails of this tone unanswered in future. You comment that we should treat residents with respect and decency but this works both ways. I feel I have always acted within the realms of what Bexley Court are responsible for, even if the end result has not been to your liking." - I know that people who are in the property management business would never reply to their clients, customers and/or public in this manner, irrespective. I am truly disgusted that this individual has access to the public.