written by billiardgods on 24/04/2012
My primary computer was stolen. Anyone who doesn't know about the consequences, it takes a lot of effort to setup up another computer with all your programs, apps, and configurations.
One of the tasks I had to perform was a reinstall of eCover Engineer, a clever app that makes it easy to create packaging based on cover images. Based on the original email purchase, 123Contact was able to confirm my identify, restore my license, and allow me to get on with recreating all of the work I had lost.
My hats off to their careful attention to detail and courtesy that is helping me recover from the disastrous data loss I suffered.