written by mourroux on 09/03/2017
I paid an insurance to cover the goods that I shipped to France, unfortunately, a third of the goods were damaged (probably that the pallet fell down to the floor)< parcel2ship are messing around with the papers to provide in order to avoid paying for the damage...a real shame
written by on 03/01/2014
Complete bunch of muppets. Web site had a 'glitch' for 2 weeks which they couldn't fix. How can an ecommerce company have a 'glitch' for 2 weeks? I have used them in the past and they were ok but they now seem to have gone downhill. I would suggest using one of the professional companies such as Parcel2go
written by on 09/12/2013
The BEST Parcel delivery service around and at an unbeatable price Easy to use Website Friendly Knowledgeable staff on the phone They do what it says on the tin
written by on 16/07/2013
Dreadful customer service, rude, poor knowledge, buck-passers, just an awful experience from start to finish.
written by on 24/05/2013
Customer service was fantastic and response to questions fast with great communication, gave confidence package was being delivered with care and consideration.
written by on 19/05/2013
Parcel collected before I had time to print labels. Delivery to Malta very prompt and in good condition. Thank you.
written by on 19/05/2013
Worked out cheapest i could find to send two parcel to two European Country's. Easy step by step instructions. Trackable and an email to tell me the parcels had arrived with customer. Will be using again.
written by yarkskiboop on 05/05/2013
I have used this service many times now to send large parcels to my daughter in France. It is very easy to book online and the email with the printable labels comes back promptly. I take the parcels to Swansea because it is convenient for me, I haven't used the free collection service. Parcels arrive in France within a very few days and the boxes (so far) have never been damaged. I don't understand how they can do it at the price, other services are way way more expensive for the size of parcel I send (typically about 20kg).
written by on 27/04/2013
Large plastic box sent to Greece from Uk. Arrived broken but had been sealed up again. All contents were intact.
written by MartinJPe on 18/04/2013
Sent 8Kg parcel to Canada. Everything worked as promised. Collection on appointed day. Website explanations on attaching labels / customs forms is good and with a phone contact if you have queries. Good email feedback on progress of shipment including delivery confirmation. I will use this company again. Thank you.
written by on 16/04/2013
Sent 2 parcels in last week to Spain. Both were collected on time by cheerful courier and delivered to family in Spain within 3 days for a very reasonable cost for the weights despatched. No damage to any items or packaging. Have used this service many times now since family moved and have nothing but praise for the efficiency of all concerned. Many thanks and will always recommend and use in future.
written by phild370 on 13/04/2013
Brilliant service from all at Poole, Dorset Depot !!!!!
written by on 10/04/2013
This was the second time i have used Parcel2ship, the first time was done using the help of a friend who had used the service, and i was fairly impressed at how it all went.....However this time i was Flying solo,and i must admit i was a bit worried as i really only had one chance to get it right, but having called parcel to ship for some advice on the paperwork side of it, i was made to feel at ease and Phil (whom i spoke to) was a great help as for the parcel itself, it was going from the Northern Hemesphere to the Southern Hemishere (Australia) It was picked up from me on the 3rd of april at around 16:00hrs and within 12 hours i was able to track its progress throughout its journey,at all stages of the process you could log onto parcel2ship website and go to the tracking my parcel, where after having logged in the Tracking number you will recieve by e-mail, you would then be able to view your parcels progress / Journey and its whereabouts, 6 days later i took a call from Australia to say the parcel had been Received......to say i was (am) impressed is an understatement, as far as i personally am concerned i will use parcel2ship again, and i have no hesitation in recommending their service, so if like me you were a bit uncertain about whether to use them or not, then my advice is go for it, you will not be disappointed, from Northern to Southern was easy peasy and cheap as chips
written by on 31/03/2013
package collected 4th March for delivery to customer in Italy. On 24th customer mails to say package has not arrived. eventually get it deliverd on 26th March. Claim address not found, why can they not phone - Mail to say they have a problem
written by on 27/03/2013
I do not know how many times I have used Parcel2Ship but it has been at least 10 times already and it might become more (depending how often I will move back and forth)! Your service is marvellous! The folks who pick up the boxes/suitcases are nice lads and any parcel is picked up/delievered as agreed upon. You are awesome and I will always use you for parcels going abroad :) Thank you again!
written by on 25/03/2013
Superb, easy-to-follow booking/collection service with efficient delivery at a reasonable price to Russia. The best possible service realistically achievable for this more "difficult" destination. Highly recommended.
written by Richie082 on 21/03/2013
Just moved from the UK to Germany and sent all my 'stuff' (books, clothes, small electronics) with parcel2ship and Parcelforce. Had it picked up from my door on Friday, had it delivered to the desired doorstep yesterday - cannot complain about delivery speed. The boxes still look very much intact and I haven't discovered anything being destroyed or broken. The only downside is that if you decide on a pick-up time, they will not or possibly cannot give a more precise time than from 09:30 to 17:00, so I spent the morning at home anticipating the doorbell every minute (pick-up eventually came around 13:30). However, if you can live with that, I can only highly recommend this service, haven't seen any cheaper out there.
written by on 20/03/2013
Excellent, efficient and fast service. highly recommended.
written by on 15/03/2013
Second time using Parcel2ship and had amazingly fast delivery to europe. Would thoroughly recommend to anyone.
written by on 12/03/2013
I recently sent a parcel to Jersey. It was collected from my home and within two days it had reached its destination. The only hold-up was its being held by customs personnel. The process was efficient and is to be hightly recommended.
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