thick office staff

4.0 / 5
77% of users recommend this
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Guest's review of Ipost Parcels -


“thick office staff”

Written on: 21/03/2013

ive used these a few times with no problem but last time i used which was this week i had big problem where it told me after i paid for a collection that first everything was ok went and logged into my account a couple of day later and it said that the collection date was invalid so i put the order in again and paid for it again then the person where my parcel was being collected from contacted me to say yes everything fine they collected it on the date i asked for where it said that it was invalid date so i contacted the office via ebay and gave one of the consignment numbers and explained that another order has gone it and i need a refund only to be told that its been collected and delivered thick or what i already told them this.Then today i get a email saying that nobody was in for them to collect the parcel that the driver had collected a couple of days ago and its the drivers that get all the stick from us customers not the office staff where there hiding behind closed doors and prob earn a lot more than the poor driver that has wasted his time and fuel doing something the thick staff should of cancelled.i use to reccomend these but wont be any more cost me twice asmuch and a lot of stress disabled people dont need stress we have enough to content with so thankyou for adding to my problems

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