Review on City Link Express is always bad service

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City Link Parcel Delivery Service
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1.2
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reviewbiz's review of City Link Parcel Delivery Service

“Review on City Link Express is always bad service”

★☆☆☆☆

written by reviewbiz on 17/04/2014

1. City Link Express has only 1 line number and always engaged, nobody pick up your call and can happen for few days although you keep pressing the recall for whole days.
2. If you manage to contact them, the consignment status is a lie, they just simply key without any knowlegde on the item status.
3. Even you give them the consignment number, they will lie to you saying missing 1 number if they screw up the consignment status.
4. They claims flight shipment from China to Singapore takes 4 days! They also claims custome clearnace takes days in SIngapore but I have done many times custom clearance which take maximum to half day only!
5. They will only deliver your shipment 4 days after they had received your shipment.
6. Delivered items will not be in top condition, will have slight wears and tears.
6. Customer service are very rude.

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Reviewbiz's Response to reviewbiz's Review

Written on: 17/04/2014

7. Local post office is cheaper and faster because City Link Express only delivers to you 2 weeks after your order from China to Singapore! 4-5 Hous flight only!

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