Condescending Customer Services

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Virgin Media
★★☆☆☆
1.5
From 108 reviews
12.0% of users recommend this

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Reaper4777's review of Virgin Media

“Condescending Customer Services”

★☆☆☆☆

written by Reaper4777 on 21/10/2015

I don't usually write reviews about companies but after 6 years or so with this lot since they took over NTL I am now fed-up of the ever condescending nature of their customer service people, my latest dis-pleasure was a girl from their stratford apon avon centre who obviously has no idea of customer relations, she does know however how to be rude, dis-courteous, condescending, arrogant and numerous other adjectives I could use to describe her. Her attitude stank and the tone she used to talk to me was terrible and un-professional.
As virgin seem to be getting worse and worse how they treat their existing customers it`s time to leave them and not give them hassle of talking to old customers, they clearly just want new business.

  • Reception

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

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