Could not care less about customer service.

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Guest's review of The Post Office Phone Service

★☆☆☆☆

“Could not care less about customer service.”

Written on: 09/09/2017

I phoned to check about services for my very elderly mother.
Despite being on the Telephone Preference Service, she's constantly getting nuisance calls, some quite abusive, some silent and menacing. She struggles to answer the phone and is upset by them.
The Post Office were only interested in selling her 2 more packages increasing her monthly bill by about £8 and would not budge on price, a lot to her.
B.T and Talk Talk provide a good level of "nuisance protection" for nothing.

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