Hopeless!

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Purnell929's review of The Post Office Phone Service

★☆☆☆☆

“Hopeless!”

Written on: 31/03/2017 by Purnell929 (1 review written)

Started off fine, ordered online no problems.

Problems started when my phone line developed a fault.

Their 'customer service' is non existent.

They checked my line and said that there was a fault with the network and that the fault would be rectified within 3 working days.

Five working days passed and still no line.

Phoned them up and unbelievably they were trying to call me on the faulty line!!! The phone doesn't ring it's faulty!

Said to them why were they trying to contact me on a faulty line that's not very clever and they said 'yeah suppose so'.

No hope for these guys. Said I want to cancel my phone line I've had enough. Ended the call whilst on hold again so hung up.

Useless bunch!

  • Reception

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

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