Liars, liars, liars

Click here if this is your business
★☆☆☆☆
1.2 / 5
6% of users recommend this
Click here if this is your business
  • Reception

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

AnotherKris's review of The Post Office Phone Service

★☆☆☆☆

“Liars, liars, liars”

Written on: 30/12/2014 by AnotherKris (1 review written)

I am amazed that one company can knowingly employ so many liars and not attempt to even retrain them.

We stayed with them 21 days, 5 before cancelling and finding another supplier, additionally 4 of those days were without a telephone service. They then tried to charge us early cancellation fees, arguing that 'their' termination police differed from every other company in the UK.

Whilst without service, and mu contacting them for progress reports, I was constantly promised, even on the 3rd day and countless such promises that the matter would be sorted in 24 hrs.

Todate, four weeks after leaving them I am still awaiting a proper response to my emails of complaint. They seem mystified as to why we require explanations about their lying. AMAZING

Todate

  • Reception

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0