The Post Office Phone Service – Questions & Answers

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Asked by YMallett on 26th August 2015 Report this content
When does the free evening calls/w/e calls begin - 6pm or 7pm? I am an existing Home Phone customer but thought the free period may have changed.

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Asked by Sottery on 17th November 2014 Report this content
How do I report a fault on my landline?

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Answers (1)
Report this content Sarakay63 Written on: 18/11/2014
You call your telephone service provider, who will usually ask you to try a few things like plug in a different phone ( in case your phone itself is faulty). If these steps don't work, they will arrange a telephone engineers visit. This is usually BT, regardless of who provides your phone service.
Asked by Lynus on 1st November 2014 Report this content
There is a high pitched whistling on my elderly mums phone like a fax machine. I'm having a terrible job getting it sorted. Does anyone know what I should do?

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Asked by thepans on 26th March 2014 Report this content
The Post Officer did some email maintenance over the weekend. During this time I lost all my folder and emails. They say it wasn't them but this seems to be too much of a coincidence. Has anyone else had the same problems?

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Answers (1)
Report this content stevefredtaylor Written on: 27/03/2014
Not aware of a problem that affected me
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