Absolutly appalling all round

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Robcaldwell's review of TelTel Telecoms - www.teltel.co.uk

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“Absolutly appalling all round ”

Written on: 29/06/2017 by Robcaldwell (1 review written)

We put in to change to tel tel wish we had never bothered 90% of our business is over the phone or Internet for 6 days since they took over we have had no phone line and no internet we use sure signal in salon meaning we also lost mobile coverage when the broadband went down , we also lost any clients wishing to pay by card . The best tel tel have offered us is £6 for the trouble . We have lost about £2000 compared to the previous week in sales because of this.
I have spent most of the week standing outside my premises on the phone trying to get enough signal to call them
The customer service has so far been completely useless , one good thing today I was told I could change over to another provider sadly this means Iv got to pay for the provelidge so the next step will be a solicitor .

  • Reception

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

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