failure to fix fault

Click here if this is your business
Primus Telecommunications
★☆☆☆☆
1.4
From 273 reviews
8.0% of users recommend this

  • Reception

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

Click here if this is your business

Guest's review of Primus Telecommunications

“failure to fix fault”

★☆☆☆☆

written by on 24/02/2013

Paid for contract up front, phone line developed fault 7 months in. Couldn't get any response from Primus/Newcall that wasn't automated. As I need landline eventually had to transfer to BT - so am paying line rental twice until June - who fixed problem in 3 days- it was in an external junction box so nothing I could fix myself.
Don't touch this firm - they took money from me but didn't deliver.... If I did the same I'd be up before the police....

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account