written by Ellymo on 05/09/2016
I have been with this company 3 years and the first claim I have put in because my dog as cardiomyopathy. So not only have I had the stress of a very poorly dog but trying to claim money off this joke of an insurance company that obviously don't mind taking your money but do not want to part with there's.I seriously would discourage anyone from taking cover with purely pets. I was even told to be quiet a listen by an employee. Not impressed at all they have lost documents or said they have not received faxes of my vets numerous times. So they say. I wish I had known what a absolute joke of a company they was before I had taken out insurance
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