Two dogs, £40 per month, I'd rather put it in savings!

Click here if this is your business
E&L - www.eandl.co.uk
★☆☆☆☆
1.0
From 1 review
0.0% of users recommend this
  • Customer service

  • Value For Money

Click here if this is your business

HayleeWatson's review of E&L - www.eandl.co.uk

“Two dogs, £40 per month, I'd rather put it in savings!”

★☆☆☆☆

written by HayleeWatson on 25/09/2015

Eleven weeks after making a claim for a skin problem, six phonecalls later, I'm still waiting for a measly £65(two weeks after they said it had been passed for payment) The vets made us pay in advance because they won't accept e&l as a guarantee of payment due to past problems. They won't pay full out of hours fees and constantly change the policy small print. I feel sorry for their staff because they've all been good on the phone but they don't have a clue. We claimed for a cut pad and that too took months to pay out.

  • Yes

    Have you made a claim?

  • Customer service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0