All good eventually

Click here if this is your business
2.0 / 5
24% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

mrsshann's review of Direct Line Pet Insurance


“All good eventually”

Written on: 05/06/2013 by mrsshann (1 review written)

I would like to update a review I wrote a few weeks ago. I am pleased to confirm that Direct Line did pay out in full, after waiting around 8-9 weeks from submitting my paperwork. The animal hospital also arranged a direct claim (which I had to pay £30.00 plus £9.00 for every claim which was on going & related to the same claim. Therefore I can recommend this Insurer, other than fairly slow in paying out, we did get there in the end. The sad part is that I did have to have my dog put to sleep after just 10 weeks of treatment, however my vet fees up to this point totalled £3,000.

  • Yes

    Have you made a claim?

  • Customer service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0