Co-operative Pet Insurance Reviews

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★★☆☆☆
2.3 / 5
33% of users recommend this
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Latest Reviews

★☆☆☆☆

“Always avoid payment!”

Written on: 30/10/2017 by Samsung3 (1 review written)

Policy since puppy. Had operation for eye entropic on 16/10/17 claimed £470 loved dog aged 9 years. Claim refused on grounds that vet made comment on notes that dog had eye entropic on 7/9/16 aged 8 years when no treatment required. Now 12 months expired and despite no treatment until required, terms and conditions apply! The co op are not bothered about your pet or the clinical decisions of your vet. They will always find a way to refuse your claim. Do NOT even consider, their excess is… Read Full Review

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★★★★★

“No problem hassle free and paid out 3k Bill”

Written on: 01/01/2016 by ClaytonCook343 (1 review written)

i was really impressed, my 9 month old golden retriever pup swallowed a corn on the cob which got lodged in her intestine, also had a laceration to her tongue that needed some attention. I just paid one excess of £85 and the vets took care of the insurance claim. Went through easy and I've advised my friend to go with them. I got a free steam mop after three months with this insurance offer. Don't know how this may effect my next years fees. But I took out lifetime cover and select plus, think… Read Full Review

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★☆☆☆☆

“Co-operative i dont think so?”

Written on: 29/04/2015 by paulbu55555 (1 review written)

The initial claim was refused. Co-op associated the illness with an earlier 2 years previous illness, therefore implied pre existing condition. They suggested that i get a vets letter and ask for re-assessment A subsequent Vets letter strongly dismissing this association was also then rejected. Got the feeling thy had no intention of paying out … Read Full Review

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My4Catsanadog's Response to paulbu55555's Review

Written on: 15/07/2015

same thing just happened to me, well claim just been refused want vet to confirm no ill health prior to insurance. expect it to be further denied and will fight it through the ombudsman, suggest you do same

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★★★★★

“Insurance regarding my rescue dog”

Written on: 22/04/2015

When I got an older dog from a local rescue centre I chose to go with the Co-operative insurance because they were happy to accept the rescue centre's initial health report on him and offered lifetime cover at a more reasonable cost than that offered by other well known companies. I had no trouble having any of my claims met and paid promptly, even when he needed a dental operation due to an injury and when he later became seriously ill. The excess payable on each illness or injury is slightly… Read Full Review

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My4Catsanadog's Comment

Written on: 15/07/2015

not so sure this is similar to other experiences, my own and others do not agree

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★☆☆☆☆

“exclusions”

Written on: 17/02/2015 by SharonCastillo (1 review written)

put in a claim for bacterial infection in small intestine for my siberian husky took 3 months to pay, then sent me a letter putting numerous exclusions on policy one being as previous person stated for skin infection which she has had 3 times in last eight years exclusions due to being overweight though I cannot see anywhere in policy stating that if your pet is over or under weight exclusions will be applied have cancelled policy. BEWARE BEWARE would not recommend… Read Full Review

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★☆☆☆☆

“They will do all they can to not pay out”

Written on: 06/08/2013 by barbo57 (1 review written)

I was interested in taking out pet insurance with Co Operative. I filled out the form online and waited for my policy to arrive. It didnt arrive so I telephoned and they told me that there were three exclusions put on the Policy. I asked what these were. They said that because I had put on the form that a few years ago he had an ear infection and had his gland emptied that they had put this as a condition on the policy. They said that a third condition had been mentioned which was a skin… Read Full Review

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