Asda Pet Insurance abmismal service

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★☆☆☆☆
1.4
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11.0% of users recommend this

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LukaMeier's review of Asda Pet Insurance

“Asda Pet Insurance abmismal service”

★☆☆☆☆

written by LukaMeier on 03/11/2015

We requested a claims form a week ago, and have heard nothing. Consequently we have paid for our dogs opperation and now face the prospect of trying to claim the money back from a service which doesn't answer the phone, has no postal address or email address.
When you phone and select a 'claim form' you are put through to an answer machine. Although bizarrely the facility to leave messages out of hours does not exist.
Asda take note. This company are using your name to front an abismal service. I will pursue this matter until satisfied after which I shall never, thats never use another Asda product nor use an Asda store. I trust you feel that the amount of profit this service brings justifies the long term loss to your reputation and income.
I used an internet comparison site before taking out this insurance. I only wish I'd looked for independant reviews.

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