written by guReid350 on 26/10/2017
Unfortunately I have had to make more than one claim for my dog who is still just under 2 years of age. Each time it has been unbelieveably easy, no difficult forms or additional queries to worry about. All members of staff that I have had the pleasure to speak to appear genuinely concerned about my pets welfare,to the point that I felt the money was not important as they would sort that issue promptly. No dissapointment there, each time hardly a week passed and the money was paid direct to my bank account I cannot praise this company enough and the totally professional attitude of their staff is coupled with ability to get the job done. EXCELLENT.
One issue of great importance that I forgot to use was their 24 hour 365 days a year vet line, however if everything else I have mentioned is to go by, this will be of the highest standard. Hope I do not require this but will need to bear it in mind before going directly to my local vet.
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