written by FrustratedfromKent on 05/12/2016
I purchased a plate from BCR and was happy with the price and sales service: I was even ok with them insisting I take number plates which weren't needed as I'm putting the plate on a new car. They wouldn't negotiate on price as they offered a 1 year buy-back guarantee at the original purchase price which I was happy to accept. Due to a change in my circumstances, I decided to take sell the plate back even though I discovered that I would end up losing 20% due to VAT plus various other admin expenses. I duly sent them the V750 and was then asked to sign and return a hard copy letter which I duly did. The next thing I know is that the V750 was returned advising that the buy-back offer was now revoked as BCR hadn't received the hard copy letter. I sent it to them, they deny receiving it and now won't honour the buy-back - what a great way of getting out of their commitments!
Click here to buy Car & Motorbike Accessories on Amaonwritten by sally.e.foster on 07/01/2015
I think this was the best Christmas present I ever gave my husband - it was pretty much prefect and he was very pleased. Thank you so much for all your help.
Click here to buy Car & Motorbike Accessories on Amaonwritten by rileyjp on 04/12/2014
If I had known how easy it would be to buy and transfer my own registration I would probably have done it a long time ago. Really pleased with my new registration and I want to thank you for making it such a smooth process. I sent my documents inand in just a few days it was all done. I most liked being able to track the progress on the web site when it suited me because I work until very late at night and often struggle to deal with companies in normal working hours. A happy customer here.
Click here to buy Car & Motorbike Accessories on Amaonwritten by Armstrong130 on 07/08/2014
I am pleased with my recent transaction with britishcarregistrations.co.uk. The web site was easy to use and written instructions easy to follow. The only niggle was that DVLA were on strike and this delayed the process a bit. I was not told this until after I had sent in all my documents. However, this was out of their control so I am overall very happy.
Click here to buy Car & Motorbike Accessories on Amaonwritten by sausageboy70 on 21/04/2014
Well done to the guys at British car registrations in Birmingham who found me a great personal registration and then managed to do exactly as I asked and get it transferred on to my car in time to take the car over to France for a family holiday. I'm very happily surprised bu the great service and I'm a very happy customer. Thanks to all who had anything to do with my transaction.
Click here to buy Car & Motorbike Accessories on Amaonwritten by stevehpip on 17/03/2014
I am very pleased with the service I have received from British Car Registrations. Thankyou for a nice trouble free experience.
Click here to buy Car & Motorbike Accessories on Amaonwritten by dougpotter on 20/01/2014
I have just bought my second registration. The first one was 7 years ago and was not a very happy experience which is why I have left it until now to buy another. What a difference 7 years and a different company makes. I was first of all delighted with the price which was less (in some cases considerably less) than any other company was charging. Then the service was very good indeed. The whole thing took less than 10 days from the day I placed the order to the day I attached my new plates to the car. I am an extremely happy customer and I cannot recommend British Car Registrations highly enough. - I would give a 6th star if I could.
Click here to buy Car & Motorbike Accessories on Amaonwritten by on 13/01/2014
We have just taken delivery of our new Jaguar. It is probably our last brand new car because my husband retires this year. As an extra special treat, I decided to buy him a personal registration of his own for Christmas to add the cherry to the top of the cake. I am not very good at using a computer but my son recommended me to try the British Car Registrations internet site and I really did find it very easy to use. I ordered number plates with the Welsh Dragon to acknowledge my husband's birthplace of Aberavon and they came in very good time for Christmas. He was surprised and delighted on Christmas day to find he now has his very own personal registration! I think it is one of the best gifts I have ever given him. Fiona at British Car Registrations could not have done more to help me arrange for the registration to be on the car for delivery. She did all the talking to the Jaguar garage for me and kept me up to date with everything. I regret that we left it until now to buy a personal registration but I always assumed that it would be very expensive and very complicated and it was neither.
Click here to buy Car & Motorbike Accessories on Amaonwritten by on 09/11/2013
Delighted. Thank you for a great service.
Click here to buy Car & Motorbike Accessories on Amaonwritten by sallymaureen on 22/10/2013
I'm giving an A* award for very reasonabey prices, easy to understand instructions, excellent web site and great customer service. And I love my new private registration number. Thankyou
Click here to buy Car & Motorbike Accessories on Amaonwritten by on 21/10/2013
The young lady who took my call couldn't have been more helpful in answering all my questions. I even chose a special presentation box so I can just put the new plates under the tree for my wife and my daughter for christmas. Thats my christmas shopping done and it isn't even the end of october.
Click here to buy Car & Motorbike Accessories on Amaonwritten by abby92 on 18/10/2013
i recently contacted a few registration companies as i wanted to buy a registration for my husband as a birthday present! i found british car registrations to be by far the best company, they were extremely helpful and very professional! they gave me many different options to choose from ranging from different prices! i chose my favourite one and from then the transfer process was very straight forward and they kept me updated the whole way through! fab service would definitely recommend!!
Click here to buy Car & Motorbike Accessories on Amaonwritten by on 28/09/2013
I bought a registration off them and what a pleasure it was. She was a very helpful and cheerful young girl who talked me through everything. I received my plates in a very nice box all ready to give to my husband. We seNt all our documents to them and they dealt with dvla for us. A pleasure to deal with, very proffessional company yet gave me a very personal service.
Click here to buy Car & Motorbike Accessories on Amaonwritten by on 27/08/2013
Thanks a million to British Car Registrations for selling my car registration so quickly. I had put my registration up for sale with another, well known, registration dealership who were "trying" to sell it for me for almost a year. I decided to take it off them when i only ever got phone calls offering me less than a quarter of what they told me I could expect to sell it for. I put it up for sale with two other companies, one of them British Car Registrations. Within 4 weeks, British Car Registrations had found a buyer and, yesterday, I received my cheque for a sum over 3 times more than the other company were offering me, it was a very painless process. I sold my registration because I had bought a more exclusive one. If I ever decide to sell my new registration I know that I will go straight to British Car Registrations and will entrust the sale to them.
Click here to buy Car & Motorbike Accessories on Amaonwritten by frank.s on 21/08/2013
I am not normally given to putting my thanks into writing but I have been so pleased with the service received when buying a personalised registration from British Car Registrations that I am making an exception. I find service these days to be a low priority and keeping the customer updated with information equally unimportant. Things are often so impersonal when you buy online, as I did. Not so with the staff at this company where they kept me fully updated on my purchase right from the word go. It took less than 3 weeks for the registration to be on my car, even though the original owner was out of the Country when I first placed my order. Polite, efficient service and an exceptionally good experience all round. Well done!
Click here to buy Car & Motorbike Accessories on Amaonwritten by on 08/08/2013
I am astonished to read the comments of the last reviewer and I wonder if he has reviewed the wrong company. I recently bought a registration number for myself and this was the first time I had done anything like this. I found the staff at British Car Registrations to be exceptionally helpful. Fiona, in particular, was very kind and took time to explain everything to me when I was confused on what documents to send. Truthfully, they could not have done more to help me. And the price was very competitive - actually the lowest price I could find for the same registration anywhere else on line. I am always a very cautious buyer and went into this purchase holding my breath. I am happy to whole heartedly recommend British Car Registrations to one and all. You will be pleased to have listened to me!
Click here to buy Car & Motorbike Accessories on Amaonwritten by on 25/07/2013
Been looking for a plate for my new car i bought for many years and struggled to find one that best match what i wanted there was alot of choice but not one that suited me best again I heard alot of horror stories regarding online plates and buying them so would only buy from a recognised website, i came across British car reg they were fantastic, I spotted the plate I wanted and from start with the inquiry to finish with the purchasing the team were brilliant they been really good and was happy to receive a courtesy call the tell them how happy i was with the plate and how amazing it looks on my car and so many my friends and family have commented how fab it looks, overall fantastic experience very happy customer and would recommend anyone to purchase it securely through britishcarregistration.co.uk Sam x
Click here to buy Car & Motorbike Accessories on Amaonwritten by on 24/07/2013
I was looking to get my partner a registration number for years, and every other company that I have spoken to have been very unhelpful. However, I came across British Car Registrations and was delighted the service I received. The staff found me the perfect registration within minutes and even offered to handle the transfer for me free of charge. The aftersales department didn't hesitate to answer any of my questions and made me feel like a valued customer. I will always recommend this company to friends
Click here to buy Car & Motorbike Accessories on Amaonwritten by MichaelJosephLewis on 22/07/2013
The staff were very informative from my initial discussions about my private plate requirement. There was no hard selling which I liked, more so options being offered to suit my scope. After shopping around on the web I returned to BCR, because they had left a real sense of professionalism with me. Timing for my purchase was as specified. There were no complications with this purchase it was straight forward business. The physical plates were very nice quality and the featured website text britishcarregistrations was actually a nice touch. The text was quite small so it doesn't detract from the overall look of my rear plate. My recommendation is to use this team. The experience of buying a personalised plate couldn't have been more simpler or smoother. Thank you to the team at British Car Registrations. Michael Lewis
Click here to buy Car & Motorbike Accessories on Amaonwritten by dfrfraser on 18/07/2013
Extremely happy with my experience buying a personal registration from British Car Registrations. specially found the staff to be helpful and customer focussed. Definitely a 5 star service.
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Britishcarregistrations's Response to FrustratedfromKent's Review
Written on: 08/12/2016
Hi,
Your review is inaccurate.
You were supplied with the terms applying to the buy back guarantee when you purchased the registration mark and a further copy was sent to you in an email we sent to you on November 17th. You were aware that there was a deadline for supplying us with documentation and you failed to meet that deadline. You sent all other documentation to us by Recorded Delivery post but the final part did not arrive with us at all (and you have said that you did not use Recorded Delivery for this item). Because you failed to meet the deadline, the buy back guarantee was revoked.
The buy back terms make very clear that we will only be able to pay VAT if our customer is VAT registered and can supply us with a VAT invoice. Our administration charge is also detailed so it is not true to say that you only "discovered" this after you enquired about us buying the registration back.
Obviously, we do not covet dissatisfied customers and we am sorry that you are not happy with our service. It is, however, important to redress the balance by publishing this response because your review is very misleading. Many customers have enjoyed the benefit of the buy back over the years and you would also have done so had you adhered to the terms.
Yours sincerely
Frustratedfromkent's reply to Britishcarregistrations's Comment
Written on: 22/12/2016
I fail to see where my review is inaccurate. Bottom line is that I returned a signed hard copy form as soon as it you requested it but you claim not to have received it so you then revoke the offer and I lose out. Not sure why that can be described as either inaccurate or misleading??