written by ybot1983 on 10/07/2015
10k Loan customer for 5 years after loan was coming to the end. I rang the existing loan line for a quote, usual BS about 3.9 %, real quote 9%. They sent paperwork. Out of curiosity applied to Sainsbury online not phone, same amount, quoted 5% with record as new customer. As these companies use computers rather than people, they have no loyalty so the customers dont.
Also they didnt even chase for the paperwork when i didnt send it back, so they failed twice
As rated by our community of reviewers