PiggyBank - www.piggy-bank.co.uk

PiggyBank - www.piggy-bank.co.uk
★★★☆☆
3.4
64.0% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
PiggyBank - www.piggy-bank.co.uk - Ask a question now

Media Gallery for PiggyBank - www.piggy-bank.co.uk

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

“For that company if I repay my loan on time I'm less...”

★☆☆☆☆

written by efColeman15 on 04/12/2019

I was in finansial crisis and that company give me 500 loan. After repay loan on the time I taked new loan for 350. After repay that loan on the time I was declained. So I can't recommende this company for use to take loan. I had problem with the date of signature agreement becouse I try take loan on 5.09.19 and then I sign it, but they send for my account money on 8.09.19 and still they wanna take repey like on agreement on 6.09.19. So I borrow money for 6 days but I must to repay for 7 days. 

Was this review helpful? 0 0

“Declined again”

★★☆☆☆

written by Mitchelltv393 on 25/11/2019

Declined again, despite having had several loans with this company before which were all paid back on time and in full. Since they made whatever changes they made in the summer they are not worth using.

Was this review helpful? 0 0

“Couldn't be more helpful with my health problems ”

★★★★★

written by on 27/06/2019

Over the last couple of months I have not been well and a family issue been very helpful no hassle I couldn't be more grateful for the help and support very happy with the customer service I received would recommend piggy bank to anyone

Was this review helpful? 0 0

“Amazing ”

★★★★★

written by on 07/04/2019

Easy, affordable payment plans , used this service twice and highly recommend , trusted and definitely the best loan provider i have ever used , keep up the good work

Was this review helpful? 1 0

“Would definitely recommend to everyone”

★★★★★

written by Asia216 on 08/02/2019

Brilliant service - would definitely recommend to everyone - the whole process was quick and simple - got me out of a hole and I would use again

Was this review helpful? 0 0

“Great”

★★★★★

written by Braydenv1956 on 20/12/2018

I haven't the best credit yet was accepted, I found everything quick and simple compared to others & received money within a couple hours. I was late paying back once & honestly thought the interest would be high, but it wasnt, Completely reasonable. Would reccomend to a friend and use again. Thankyou!

Was this review helpful? 1 0

“Threatening text daily ”

★☆☆☆☆

written by sommerville2015 on 01/11/2018

PIGGY BANK do not help in financial difficulty they cause stress with daily threatening text messages although you've responded via the email service they offer they respond with we shall aim to respond within 10 day's while the treats still continue and interest is still being added unless you call the premium 0800 number costing you more..they also don't understand some people can't answer phones during work hours as we all don't work in an environment that allows this...stay well clear of robbing bank they do not help at all just make financial difficulty worse

Danwareuk's Response to sommerville2015's Review

Written on: 02/11/2018

Hi there,

Thank you for your feedback.

We appreciate that you are unable to call us during your work hours and that you have emailed our customer care team to let us know of your circumstance. We are working hard to work with every one of customers to reach a positive outcome.

Although our 0800 number is a free line and is the best way to get in contact with us, we can work with you over email to rectify the accrued interest.

All the best,

Omar

Reply to this comment
Was this review helpful? 0 0

“Defo recommend these”

★★★★★

written by ixHeath253 on 30/10/2018

I found the service to be very quick, no hassle lender. I will definitely use again if needed.

Danwareuk's Comment

Written on: 02/11/2018

Hi there,

Thanks for leaving a review!

We're so glad you found our service simple and convenient. We work hard to ensure that our customers have the best experience possible. Remember if you do need us again, you can simply log in to your account and re-apply— just make sure your details are correct!

Have a great weekend,

Omar, PiggyBank

Reply to this comment
Was this review helpful? 0 0

“Appalling ”

★☆☆☆☆

written by 77angryjoe on 28/07/2018

Loan sharks, I originally took out a loan for £600 over 5 months. Whilst talking to a family member about the loan, they were horrified at the interest rate I was paying and kindly offered to clear the loan for me and I would pay them back without any interest. I called piggy bank to arrange to settle my account to be advised that they would not take the payment from my family member who was with me at the time and wanting to pay with their debt card. Anyway a long story short we had to arrange a bank transfer from my family members bank account to piggy banks account!!! Anyway they have since blocked my account and have put a notice advising I would not be accepted for a loan with them again!! I am currently in contact with sols and CAB to ensure they haven’t impacted my credit score by doing this. STAY WELL CLEAR OF PIGGYBANK - THEIR SO CALLED MANAGERS Require some in depth trading on customer service and knowing their products as they were unable to tell me where in their T&Cs does it state the loan cannot be cleared by a third party, surely it’s a good thing to clear the loan early - I guess not when they charge extortionate interest rates. Goodbye piggybank and good riddance

Masonary's Response to 77angryjoe's Review

Written on: 31/08/2018

So there not loans sharks you just got angry that YOU didn't read the T&C. Clearly that's your fault don't maKe things up do u even kno what a loan shark is people like u should be banned from leaving reviews I would reccomend piggy bank and I definitely wouldn't ring them up and complain about something before reading the T&C THAT WOULD BE DUMB

Reply to this comment

77Angryjoe's reply to Masonary's Comment

Written on: 31/08/2018

It’s not in their T&C’s that’s my point!!! People like me should be banned, I have no doubt that if my complaint was put in writing it would have not been dealt with, so I have the luxury of Freedom of speech. Everyone is entitled to voice their opinion/view if you don’t like it that’s your choice!!

Reply to this comment

Danwareuk's Response to 77angryjoe's Review

Written on: 02/10/2018

Hi there,

Thanks for your feedback.

It is difficult to gain proof that you have authorisation to use another person's card to settle your loan. So in order to protect customers from fraud and data protection breaches, we do not allow customers to repay their loan with a third party card.

If you would like to discuss this further, please email or call us and we will be able to look into this.

Many thanks,

Omar

Reply to this comment

Rachel1185's reply to Danwareuk's Comment

Written on: 28/01/2020

But it has the audacity to allow third parties to sign you up to two monthly subscription services to the point they have your bank details etc?? Come on admit you're in the wrong. I didn't even get the loan but was still having money deducted for a service I wasn't informed about nor did I use!!!

Reply to this comment
Was this review helpful? 0 0

“Stay well clear! ”

★☆☆☆☆

written by MakaiWare194 on 01/05/2018

Loan gets accepted then they will whilst on the phone asking questions just stop the loan without you agreeing then rejecting your second application that they MADE you do!!

Danwareuk's Comment

Written on: 02/10/2018

Hi there,

While we do our best to help all of our customers, as a responsible lender sometimes we feel the need to conduct further checks on an application.

We do allow customers to reapply 14 days after they were unsuccessful.

If you'd like to discuss this further, you can freephone 0800 206 1560.

Many thanks,

Omar

Reply to this comment
Was this review helpful? 0 0

“Don’t bother”

★☆☆☆☆

written by Connor209 on 29/04/2018

Better pay day lenders out there, piggy bank may look good because it’s “quick and online” but honestly they are terrible. If you need money, go with myjar.

77Angryjoe's Comment

Written on: 28/07/2018

I agree and MYJar’s staff are helpful and friendly unlike Piggybanks -rip off merchants

Reply to this comment
Was this review helpful? 0 0

“Inconvenience ”

★★☆☆☆

written by 106Webb on 25/03/2018

Could of chose out of hundreds of similar loan companies but liked the sound of this one. Not a problem applying and was quick. I was approved my loan and signed all i needed to. Then to my surprise rather than the money being paid to my account then. I got a statement saying it was going to be 3 hrs at 9am, is when it will be sent. Come 9am no money so checked website and it now says another three hours it will be in at midday. No explanation for changes in fact its like the 9am one never existed. The fact i could of had it off another loan company almost instantly makes it worse because i am in need of it asap. Wont be using them again

Was this review helpful? 0 0

“Awful customer service ”

★★☆☆☆

written by VincentBlackburn on 01/02/2018

Took a loan with them Never defaulted or not paid on time! Twice I’ve had to add a new card in5 months due to losing one and one was damaged this month had so many emails as they said I’d not added my card and they couldn’t take payment so I asked what card they trying and it was wrong one! So gave new details again! And then the customer service lady then says in a rude way “why do you keep changing you cards? What’s going on in your life? I was taken aback and said to her why is that any of your business? I’ve never not paid or defaulted so why are you being aggressive asking my personal business then proceeded to laugh at me when asking for her name and wouldn’t put me through to a manager! Hence 2 days later still waiting! I would of had a second loan and would of recommended if this hadn’t of happened on Tuesday! No blooming chance now! Rude awful stafff and no call backs from managers

77Angryjoe's Comment

Written on: 28/07/2018

They treat their customers awfully. Do they not realise that without their customers they wouldn’t have a JOB!!

Reply to this comment
Was this review helpful? 1 0

“Quick To Take Early Payment! Not so Quick to approve again”

★☆☆☆☆

written by Mark_Waller75 on 17/01/2018

Have used these guys a couple of times now and each loan has been paid in full 99% of the time well before the actual agreement end date. However has reapplied recently in the last month and have been declined. There is no valid reason for this, as stated any loans have been paid in full early, call credit and experian both give me medium credit score which is more than enough for other lenders. Have tried on 3 occasions to speak to someone about this there to be fobbed off with someone will call you back and speak to you about it. But no phone calls or emails that have been promised.

Was this review helpful? 0 0

“Amazing”

★★★★★

written by Allan19912509 on 21/08/2017

Very good service,always accepts my application and helps me out when in need ,wouldn't go to any other lender. Thanks piggy bank !

Danwareuk's Response to Allan19912509's Review

Written on: 25/09/2017

Thank you for your review.
Kind regards
PiggyBank

Reply to this comment

77Angryjoe's reply to Danwareuk's Comment

Written on: 28/07/2018

Clearly you have been the exception to all the other complaints about them on this site - congratulations I’m sure they will treat you poorly at some point in the near future

Reply to this comment
Was this review helpful? 1 1

“Great Customer Service”

★★★★★

written by on 02/05/2017

I was hesitant to apply for a loan with PiggyBank as anybody knows it is not a good idea to borrow unless you're able to pay back. I applied first time and was accepted. I encountered some difficulties when paying the money back so contacted PiggyBack straight away. They dealt with my issue promptly and allowed to set up an affordable payment plan. The team is great and always willing to help. Very happy customer.

Was this review helpful? 0 0

“Went Above and Beyond!”

★★★★★

written by LiamRees on 25/04/2017

Great and easy loan company with the patience of saints, as my hours decreased and other minor debts creeped up there was a point where I could not afford repayments with this company but once I explained my situation they helped put me on a new payment plan and kept with me till the end, thank you so much for everything, friendliest loan company out there! Not a bad word to say about you!

Was this review helpful? 1 0

“Declined by others but not piggy bank thank you!”

★★★★★

written by Ariana290 on 08/02/2017

Thank you piggy bank! My other declined me after i payed them back! then i went to try another lender got declined so gave piggy bank a go and all ok!

Was this review helpful? 0 0

“Rogue lender”

★☆☆☆☆

written by on 01/02/2017

This company is cancer. After sending my application they forwarded my details to some other companies. Now every day I recieve phone calls, texts and spam on my email including some sham attempts. Their customer service after "investigating the case" stated that it didn't happen at all. I applied for their loan two months ago...I unsubscribed from about 40 mailing lists but there are still sham mails that can only be blocked one by one. I really regret that I was in need that day and tried this shady lender. They should be audited by authorities to be honest. Cancer company!

Danwareuk's Comment

Written on: 14/02/2017

Hi there,

Without any further information, I cannot look into this matter. I can confirm that PiggyBank would not sell your details to any other company for marketing purposes. If we have declined your loan application, we will work with other lender's in our sector who may be able to help you. We give this option as a choice. If you did not select this option, then your details would not have been passed to anyone else.

If you originally applied for the loan from a broker, the best option is to contact them and ask them to remove you from marketing.

If you have any further information, please forward this onto us and we will be able to assist you in this matter.

Kind regards

Dan

Reply to this comment

77Angryjoe's Comment

Written on: 28/07/2018

Fob off the customer again, not accountability or responsibility from piggy bank. They are a responsible lender - yeh right!!!! Joke more like it

Reply to this comment
Was this review helpful? 0 0

“A complete shambles”

★☆☆☆☆

written by LandonKearney on 22/12/2016

They give you a time and date the money will come into your account. I did not recieve. I was approved but no money was given into my bank account. But yet they still took a payment off of me? Complete disgrace and I would stay well away.

Was this review helpful? 1 0

Our helpful community of likeminded people will be happy to answer any questions that you have.

Before posting your question please check to see that it has not already been asked.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

Asked by Rachel1185 on 28th January 2020 Report this content
Has anyone else noticed payments being deducted from their bank accounts from social scorer or enter collective? I have been informed by my bank that it was because I had applied for a piggy bank loan, they had signed me up for subscription services. It is completely legal and stated in their terms and conditions somewhere. I guarantee you now I would never agree to have £140 deducted from my bank account for some subscription service I was never going to use.

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Asked by Goodmanbec32 on 30th December 2017 Report this content
Does piggy bank put the funds in your bank even if it is out of office hours?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Asked by Fountain1995 on 5th June 2015 Report this content
Is it normal to ask for a direct debate mandate form be filled in before processing loan?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Asked by Hannah0401 on 19th December 2014 Report this content
I was declined a loan but entered my bank details. Will they go to other company's and is there a broker fee?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (1)
Report this content GFUNK20 Written on: 22/12/2014
Only if you authorised the 3rd party consent, but only piggy bank can hold onto your bank details they wouldn't be allowed to pass that information onto anyone else
overview