Peachy.co.uk Reviews - www.peachy.co.uk

★★★★☆
3.7 / 5
67% of users recommend this
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Latest Reviews

★★★★★

“Good deal for those times in need. ”

Written on: 08/12/2017 by Nyla10 (1 review written)

I found Peachy very helpful when I needed money in those white good needed replacing & soon!!! There was no problem at all. And the pay back deal was good too. All staff were helpful when needed and found the whole experience very useful… Read Full Review

By Peachyloans

Written on: 11/12/2017

Hi,

Thank you for taking the time to leave such a positive review about your experience with Peachy. We make every effort to ensure we offer the best loans that are tailored to each of our customer's specific needs. Our payment options are very flexible and we always offer affordable loans that help cover those unexpected expenses.

It is our aim to deliver exceptional service and your positive feedback means a lot to us!

Thanks again!

Peachy

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★☆☆☆☆

“Complete Farce ”

Written on: 28/10/2017 by Ryan124 (1 review written)

I have transferred you my payment today but I'm extremely dissatisfied with your service, I have tried to make my payment online since I received a message saying my payment was unsuccessful, I tried to contact you but your call centres don't operate on weekends and the fact that the money is in my account, my bank details are correct and you have just hit me with a late payment fee and negatively impacted my credit rating when I have never missed or been late… Read Full Review

By Peachyloans

Written on: 29/10/2017

Dear Ryan,

Thank you for your review, we always appreciate comments from our customers. We make every effort to ensure our service is excellent and we regret we have fallen short of your expectations.

We are sorry to hear that you've had problems making your payment on time. We would like to point out that we collect your payments from your debit card not directly from your bank account. Therefore, it is very important to ensure that you have registered up to date card details on your Peachy account. In case your debit card details have changed then we will not be able to collect the payment until you have updated them. To ensure our customers are always able to make their payments on time, we enable them access to their online Peachy account where you can update your card and make your payment whenever you want. Alternatively, you can always make us a bank transfer, we sent you our account details in the reminder email a day before your repayment date. In case you did make your payment via bank transfer then it might be that we just haven't received it yet. If this is the case, then you will not be asked to pay the late payment fee as we'll see when the payment was made.

We hope you accept our sincere apologies for any inconveniences we may have caused.

Please do not hesitate to contact us should you have any further question about your payment.

Kind regards,
Peachy Loans

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★☆☆☆☆

“CLUELESS”

Written on: 04/04/2017 by 74Kenny (1 review written)

DO NOT bother with these idiots. TOTALLY USELESS!!!… Read Full Review

By Peachyloans

Written on: 04/04/2017

Hi,

Customer satisfaction is very important to us and we are sorry to hear that you've been left disappointed by your experience with Peachy Loans. We take customer feedback (both positive and negative) very seriously and we would very much appreciate it if you would contact us or e-mail us to let us know which part of our service has disappointed you or if you have any suggestions on how we can make it better.

We promise to do our best to help you with your concerns and put things right if possible. We make every effort to make sure our service is excellent and would like to use your feedback to further improve our service.

Kind regards,
Peachy Loans

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★☆☆☆☆

“Total Rubbish”

Written on: 20/02/2017 by Wade95 (1 review written)

I have been waiting hours for a loan that was approved form them. I have gone else where for a loan. I have tried calling to cancel it, but there isn't anyone there. Useless company, really useless… Read Full Review

By Peachyloans

Written on: 21/03/2017

Dear Wade95,

Thank you for taking the time to leave feedback about your experience with Peachy Loans. We are very sorry to hear that you've been left disappointed by our service.

We can assure you we usually process applications within minutes and take great bride in the speed of our service.The only reason you may receive the funds later than expected is because we only process loan applications during our opening hours. We review each application on an individual basis and in case you submitted your loan request after our office hours, you would receive the loan first thing in the morning.

We are passionate about delivering a top notch service and we are sorry we have fallen short of your expectations. We would like to deeply apologise for any inconveniences we have caused and hope to be able to provide you with the exceptional service you deserve. We truly appreciate all of our customers and want to do our best to ensure that their experience with Peachy Loans exceeds all of their expectations.

Please, do not hesitate to contact us should you have any further queries.

Kind regards,
Peachy Loans

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Rev02's Comment

Written on: 24/03/2017

i'm concerned now about identity theft because they asked absolutely everything about me. I don't what's happening with my application because they said they'd sent an email for verification but the email never arrived.

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By Peachyloans

Written on: 28/03/2017

Hi,

Thank you for your comment.

We can assure you that you don't need to have any concerns about the security of information provided to Peachy. If we asked you for some additional information then it was for the sole purpose of assessing affordability and creditworthiness and verifying your identity. We always ensure that information collected from customers is kept secure and confidential. We are VeriSign certified for SSL encryption and all transmitted data is processed in accordance with our Privacy Policy and completely safe.

If however you have not received the verification e-mail or have any questions as to the status of your account or application then we would strongly advise you to contact our Customer Support Team.

Kind regards,
Peachy Loans

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★★★★★

“Peachy ”

Written on: 24/12/2016 by iristilley (1 review written)

Thank you for the cash I received it fast without any fuss I would ne happy to recommend you… Read Full Review

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★★★★★

“Fast & Efficient”

Written on: 21/12/2016 by lxMahoney1949 (1 review written)

Money was put into my account with no hassle, very fast and efficient… Read Full Review

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★★★★★

“Good prompt service!”

Written on: 16/12/2016 by 377Willoughby (1 review written)

A fabulous way to access funds when times are not good. Look after their customers very well. From good customer service support to the chance to win some prizes too! They make sure that going into any type of loan is within budget and is right for the individual. 10/10… Read Full Review

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★★★★★

“competition”

Written on: 16/12/2016 by JoselynCooley100 (1 review written)

WOW i won on the competition and the money was put into my bank within 10 minutes very highly reccomended Thank you… Read Full Review

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★☆☆☆☆

“BOMBARDED WITH CALLS AND TEXTS”

Written on: 15/09/2016 by Dominguez345 (1 review written)

I JUST APPLIED FOR PEACHY LOAN AND IM DISGUSTED THE AMOUNT OF CALLS AND TEXTS I HAVE GOT IN SPACE OF 5 MINUTES! 23 TEXTS!! THEY ALL COMPANIES WHO HAS BAD REVIEWS. I WAS RECOMMENDED TO YOUR COMPANY AND IM NOT HAPPY YOU GAVE MY DATA TO SOMEONE ELSE LIKE MILLION OF COMPANIES… Read Full Review

By Peachyloans

Written on: 27/09/2016

Hi,

Thank you for your review, we always appreciate comments from our customers. Customer satisfaction is very important to us and we are sorry to hear that you have been left disappointed by your experience with Peachy Loans.

We take responsible lending very seriously and abide by our statutory obligation to assess the borrower's ability to afford the proposed credit commitment. This means that in some cases, we may have to decline the customer's loan application. In this instance, we will do our best to help you find a suitable lender so you could still get the funds you applied for. We asked for and received your permission to do so, when you agreed to the terms and conditions of our service.

We can assure you that we were only trying to help and do not wish to cause you any additional distress. We hope you accept our sincere apologies for any inconveniences we may have caused. If you are worried about the amount of contact you are receiving then we would advise you to unsubscribe from the correspondence or contact these service providers directly and ask to be removed from their contact lists.

We would also very much appreciate it if you would be so kind to e-mail us a list of these companies to us so that we could also investigate this matter and take further action to improve our service.

Kind regards,
Peachy Loans

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★★★★☆

“Good experience to use it”

Written on: 13/09/2016 by robinclerk (2 reviews written)

Peachy LoanI used this website after checking reviews on the review centre, i was a bit sceptical at first because payday loans receieve such bad press, but i dont have a bad word to say about this website. Very good service with very fast results.s are… Read Full Review

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★★★★★

“Help When needed”

Written on: 03/08/2016 by DamienWaugh1991 (1 review written)

Great fast service. Easy to deal with thanks… Read Full Review

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★★★★★

“speed of payments”

Written on: 11/07/2016 by 431Beebe (1 review written)

absolutely superfast payments by peachy and great communication, all in all a top quality company at money lending and i have no faults to find what so ever… Read Full Review

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★★★★★

“Great competition”

Written on: 07/07/2016 by ChristineEvans (2 reviews written)

Entered a competition with Peachy and won £25 Had a problem with my email so had to contact via another email address they were really helpful and the money was in my account the same day; really impressed never had to actually take out a loan to date but if I did these are the people I would choose for definite… Read Full Review

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★★★★★

“Recommended”

Written on: 07/07/2016 by dmHerndon48 (1 review written)

Received the money in my account really quickly. Friendly to deal with and reliable. I'd definitely recommend Peachy… Read Full Review

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★☆☆☆☆

“AVOID!!! PICK ANOTHER LENDER!!!”

Written on: 05/07/2016 by Alonsoe313 (1 review written)

I was charged a £16 penalty fee for 1 day late payment even though I was just paid and there were funds in my account. I phoned customer service to resolve and I got a really obnoxious representative who didn't want to know. I feel very badly treated and I feel completely ripped off !! Stay well clear from this company… Read Full Review

By Peachyloans

Written on: 19/07/2016

Dear Alonsoe,

We always aim to provide the best possible service and we are sorry to hear that you have been left disappointed by your experience with Peachy Loans. We hope you understand that we were only abiding by the Credit Agreement which was signed between us when you were provided with the loan. In that agreement we informed you of your repayment date and what might happen if you fail to make the repayment on time. We also sent you e-mails and text messages to remind you of your upcoming payment date and failed payment to urge you to repay on time or contact us before the account goes overdue and a penalty fee is applied. Unfortunately however, if the payment is not made on the date agreed, the late payment fees must be covered.

We try our best to provide great customer care and do everything to ensure that our customers are provided with polite, helpful and personalised service. We hope you accept our sincere apologies if you did not receive the expected level of service and we would kindly ask you to provide us with further details about how you were treated so that we could investigate the matter and provide additional training if needed.

We regret we have fallen short of your expectations and would like to deeply apologise if we have appeared unsympathetic or unhelpful. Also, we would like to take this opportunity to assure you that we value you as a customer and hope you continue to use our service. We appreciate your feedback and will use it to further improve the service we offer and to build and enhance the relationship with our customers.

Kind regards,
Peachy Loans

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★★★★★

“All Good”

Written on: 05/07/2016 by glennamy (2 reviews written)

Won a competition that they ran on Facebook during Euro 2016... They paid the money into my account the same day... Excellent service!… Read Full Review

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★☆☆☆☆

“Robbing *****”

Written on: 02/07/2016 by Roberto226 (1 review written)

I have never even heard of this company never applied for a loan ever in my life but my bank informs me you try to take money from my account. Delete me from your system I shouldn't even be on it to start with… Read Full Review

By Peachyloans

Written on: 04/07/2016

Hi,

Thank you for your review. We are very sorry to hear about your negative opinion about Peachy Loans and we will ensure you we will do our best to put things right if something has gone wrong.

We can assure you that we do not attempt to collect any funds other than loan repayments from customers who have a loan with us. Therefore it is not possible that we have charged your account if you've never registered with Peachy Loans.

Please be so kind to contact us so that we could investigate your concerns immediately.

Kind regards,
Peachy Loans

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★★★★☆

“Can't believe I won!”

Written on: 26/06/2016 by PatienceDaugherty99 (1 review written)

I never win prizes so I am really pleased with this euro's prize,should I need a loan I would recommend Peachy to Friends and family,thanks once again… Read Full Review

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★★★★★

“Perfect solution to short term no hassle finance”

Written on: 26/06/2016 by Luciano326 (1 review written)

I have used Peachy on several occasions , when i needed quick finance. Took just moments to secure what i needed , even first time i used Peachy. Now all my details/ circumstances on my account when i sign in , i simply check to make sure nothing has changed , put in amount i need , choose one of the repayment schedules that the site suggests , tick the box , all done. There is even an option to delay a repayment , just pay the accrued interest and extend loan period. Plus is easy to log in and… Read Full Review

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★★★★★

“Won on Own The Game ”

Written on: 22/06/2016 by Nikkilovesrob1 (1 review written)

Love peachy , very helpful when applying for a loan and just won £25 on own the game so one very satisfied customer , would recommend to family and freinds… Read Full Review

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