written by Quinnve81 on 05/05/2016
On this Loan Spotter Webside, they mislead the people. Some people is really in the need to borrow money and did not think to read the Terms and Conditions and this is where you loose more money than you ever had. Sies dis vieslik om mense so te verneuk en dit nogals mense wat regtig geld nodig het. Julle het van my familielede oor verneuk en nou trek julle net geld af, die kind kry hoeka 'n skamele salaris.
written by Nash367 on 26/07/2015
hope all employees of loanspotter/loansdirect get cancer
written by Miles1952 on 02/04/2015
I talked to Loan Spotter on the phone. The women was very sly, she asked the expiry date of my credit card and said fir verification only, the. Somehow got the rest of my card details again for verification. Then she inform me there was a fee of £59.86. I told her I couldn't afford it and would not go ahead. She asked when pay day was I stupidly told her. It was left that I would phone if I could get the cash.i then got a text telling my to have 10p in my account as they would take this amount to verify my account. I moved my money from this account and phoned them on 13/3/15 telling them to cancel my application and tfhey would not get the 10p. Customer Services assured me my application was cancelled. I did not think any more about it until they took £59.86 out of my account on 31/3/15. I have emailed them asking for my money back and heard nothing so far.I strongly recommend that you do not give this company your debit card details. I have paid £59.86 for nothing. Please do not be fooled.
written by georgejudemcgillivray on 07/03/2015
you went in to my bank account twice you cunts,i will hound you's till i get this back.
written by Giannay5 on 03/03/2015
Steer clear of these people. They take a membership fee, do not tell you you can not claim a refund after six month when your membership lapses if they have not found you a loan. Unhelpful by email or phone. Do not include your reference number on their invoice receipt. should be shut down.
written by on 24/02/2015
take £60 payment of my partner without consent then try do the same me as soon as they realise I clicked on who they were they kept putting the phone down I have reported them to the f.o.a.f I suggest no one gives this company your personal details. Very angry ripped off mother!!!
written by qmMiranda50 on 20/02/2015
Cold-called me offering a loan after I had entered my details into another loan company's site. Offered me a loan of £700 and asked for my card details 'for verification'. Then was told it was with another company so I ended the call by asking them to remove my details from their system and specifically stating I did not authorise them to take any money. They took £59.76 anyway. They promised me a refund after I called with a representative from my bank. This didn't happen. After many calls and e-mails in which I was fobbed off with excuses I realised they were not going to give me my money back and I had been tricked. The telephone reps working for them must know they are scamming customers, and I would guess this is how the company makes most of its money. Do not use them under any circumstances. They call using the name LS UK. I have now made a complaint about them to the FCA and the Financial Ombudsman, hoping that will prompt them to return my money, but I'm not holding my breath.
written by sarabirk123 on 06/02/2015
i whent on to a site to applly for a loan and realised this mornig they have taken £59.99 out of my acount ive been promised a loan and aproved ive rung them they said i have to sighn for it but they havent let me know what to do next and left me with nomoney,what do i do
Written on: 09/02/2015
Also after you tell the that your going to contact the financial ombudsman they will send a form out for you to sign and return for your refund its quicker to sign take a picture and send as a email to them the money goes back into your bank within 3 to 5 days
Written on: 09/05/2015
You then send the form back to them for a refund, and never get it! The fos wrote to them and they phoned the next day to say they were actioning my refund. That was 2 months ago. I still haven't had it although they lied to the financial ombudsman, and said that they 'd refunded me! It's now back in the hands of the fos. Judging by what I have read on consumer sites, I am not the only one the have tried this on!
written by Harmonyh1976 on 16/01/2015
Do not use loan spotter i know that it may be ur last resort but please please please do not use them.
written by Emmanuel20 on 13/01/2015
This slimy bunch of cons have held back a registration fee of £59, which was taken on the impression that they were a lender not a broker. I asked for a refund and filled all relevant paperwork and still up till now haven't received a refund, although I call them every fortnight to see what the situation is. I decided to report them to the Financial Ombudsman and Action Freud over the least few weeks, and what do you know! As soon as Loanspotter received their complaint, I get a call stating that the refund will be actioned. I would highly recommend that you go down that route and let's hope these people loss their license to operate. KS-C
written by on 26/11/2014
My partner n i put in for a loan of £500 3 weeks ago now...loan spotter told us they had secured £750 for us,we was really broke i sold my engagement ring n my partner sold his fone to get the £60 they required for application fee,two days ago we got a letter sayin easyloan was givin us £300 all we ad to do was sign n send it back we did that sent if 1st class we av since tried ringing them gone thru £10 fone credit n didnt even get to speak to the person dealing with it,i sed to the ppl at loanspotter i read right ups about them that wasnt good they told me it was just ppl that hadnt been honest with them...well we was honest n still they took the money n gave us nothing..im an now suffering a breakdown down and im on pills from my gp due to this company...please so otha ppl dont go thru wot we have ..please do not contact thia company at all...AVOID LIKE THE PLAGUE.
written by mymind on 15/11/2014
When they spoke to me at first they were extremely polite and offered to help me find a loan. Now, when they asked for my bank details I was stupid enough to assume that it was to put money into my account. I even asked the lady on the phone and she did not bother telling me of any charge otherwise I wouldn't have proceeded with them. After I noticed the £52 quid gone from my account, I called them (premium calls!) and when I requested a refund I was met with extreme rudeness. Now apparently the only way to receive a refund is through sending a letter. A LETTER?!?!?! Why?!?! Email/phone is a lot quicker and its not like they contacted me through a letter. Anyways, I sent two letters and after several weeks, no response. I found out through a forum that they deliberately give wrong adress (Birmingham) and that they are based in Manchester. SO, I contacted financial obudsman and they dealt with it swiftly simply be sending a letter on my behalf. AFTER ONLY 5 DAYS I RECEIVED THE MONEY IN MY ACCOUNT! why didn't they do this a lot sooner? Anyone who is looking for a refund, I suggest you do the same! The consumer helpline is 0300 123 9 123 or 0800 023 4567. Good luck!
written by Lanec455 on 13/11/2014
STOLE MY MONEY WHILST STILL ON THE PHONE TO ME DISCUSSTING BEHAVIOUR DO NOT BE FOOLED CARD DETAILS FOR IDENTITY VERIFACATION NO MENTION OF FEE NO CHANCE OF REFUND !!!! I WILL BE CONTACTING THE FRAUD SQUAD AND TRADING STANDERDS
written by mekrk on 31/10/2014
No names what a shame I have got 5 names who all told me that they were not a broker and I had got the money,my daughter was told the same thing when ringing up to find out if this was true.they would send the documents by e-mail,they never did apeer.we had payed the money and after 7 phone calls,some one told us that £59.86 we had payed was for them,You are then told you have to ring some where else to get the refund.Again by e-mail,still waiting.some thing should be done about these people.All they do is lie.Stay away from them they are no good.Chris.
written by Rubbish123 on 22/10/2014
This company took money from my debit card without me knowing didn't advise me of this. after many telephone calls they sent me a claim form to get my money back within 3 - 5 days im still waiting after 19 days when you call them they say payment is being processed come on loan spotter where is my money that you shouldn't have taken from me
Written on: 28/10/2014
Had same problem. They lie after lie after lie. The customer service , account managers and receptionist are all the same people I have contacted the FSO and am now going to small claims court all I want is my money back too. After all they have only had it in writing 12 to 15 times and called 30 times but all I get is its being processed. Pure theft.
written by on 17/10/2014
Ask for a full refund and they offered me £30 so I'm £30 out of pocket they told me to print the conformation note attached to my email an send all the details and I will get a payment in 7-14 days it is now coming into 1 month this company is the biggest jokers they all ways change there days the last time I spkie to someone he said oh it's in process an I have to wait but this is out of order as this company took the money out of my account so quick but can't replace it To anyone that needs help don't go to these people
written by NOBBY43 on 15/10/2014
Looked at my bank account back in June,and noticed £59 had been taken from my account by this company.(If you can honestly call it that!), I hadn't even been in touch with this company?,and when I contacted them they said my details had been passed on to them. By Who?I don't know?. They told me I would have to sign letter that they e-mailed me,and would have to settle for £24.99 if I wanted anything back!. 10wks on and Still Waiting!!,and every time you call it's the same reply. Just want to put my fist thru the phone,as feel they are just laughing at us. Have read the other reviews people have left. Please Stay Well Clear!!,and Hope They are Caught and Shut Down Soon..
written by zqWilson156 on 07/10/2014
i applied for Loan Spotter to help with some bills for a couple of weeks and i paid the £59.99 charge for it so i was very hopeful when they said wait 24 hours for the email then confirm it and send it back and it will be in the account but after the 24 hours they finally say the email has not gone through because they feel there is some security problems yet this is after they have tried to take an extra £100 out of my account but thankfully my bank phoned and i cancelled the payment, after this i phoned and asked why they attempted this and they're reason for it was it was a mistake that they didn't know about what a joke that was, and now they are claiming to send an email to confirm that i do want the loan and that it is me and not someone else, seriously this place is just a bloody joke i am now trying to get my money back and i intend to take this further.
written by mickeymonster on 02/10/2014
APPLIED FOR A LOAN WITH THIS TERRIBLE COMPANY TOOK A FEE OF £59.86 OUT OF MY BANK TWICE !!!!! NOW FIGHTING TO GET THIS BACK !!! I HAVE HAD TO SEND BANK STATEMENTS PROVING THEY HAVE TAKEN IT TWICE AND ARE NOT VERY HELPFUL AT ALL !!! OH YES NO LOAN EITHER WASTE OF TIME PREYING ON THE NEEDY
written by RICHARDLW on 16/09/2014
I initially applied and them after being approved they break the news about the charge of £59.85, told them I did not want to proceed and to cancel the loan application a week later my card is debited, to try and get back is a absolute night mare. You have to write in and wait weeks for the money, they want to secure loans against cars, get you to provide guarantors etc etc. BE WARNED STAY AWAY!!!!!!!!!!!
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As rated by our community of reviewers
Ashleylrichardson's Response to sarabirk123's Review
Written on: 09/02/2015
This company's a tots trick demand your money back as you probably wont hear back from them again tell them your contacting the financial ombudsman they will refund you pretty quickly if you tell them that