Avoid at all costs

I wish I had read these reviews before taking out a loan with them. As wit others, I needed to seek advice regarding my finances and as a result cancelled my CPA and attempted to negotiate a repayment plan. They then proceeded to raid my account on a daily basis, despite my withdrawal of authority. This continued for several months despite my bank refunding the amounts and would still be continuing today had I not closed my bank account. I wrote to them on numerous occasions but didn't even have the courtesy of a reply.

Finally contacted the ombudsman and had my complaint fully upheld. They have ordered CFO to pay me compensation (yet to be received), remove all interest accrued and agree a payment plan which I can afford.

One note worthy of mention for others in the same predicament. The terms of their own contract states "you authorise us until further notice by you and provided we have given you appropriate notice, to take a payment by debiting the account at any time after the Payment Date, for the payment of the Total Amount Payable together with any default interest.") I''m not a legal expert but would suggest if they continue to raid peoples bank accounts after the individual has withdrawn authority they have broken their own contract making it unenforceable.

Please, please, please avoid this company at all costs. 19 of the 20 reviews on here are negative for a reason.