I ordered from their Ebay online store and after a couple of weeks I contacted them to see where the item was. Firstly they just said it had been sent. So I waited another few days and asked again where the item was. They said they'd chase Royal Mail and get back. They didn't. I chased again. They told me to open an Ebay dispute as a lot of people steal from them and it helped determine who those people were. I didn't like the implication but opened a dispute and received the money back. I still needed the item so went back on to buy another to discover that the vendor has declined to sell to me again. I gave them the benefit of the doubt that they'd actually sent the item. It took 3 weeks and 5 emails to resolve and then to be insulted and blocked is a pretty poor show. I have given 2 stars as at least I got my money back after going through the dispute procedure with Ebay. It's boring when to have to go through this sort of service nowadays.

recieved used scope and was refused a refund

Airgunners in the UK are probably aware of JS Ramsbottom, a specialist mail order/internet sales company who sell everything but the gun. With regard to scopes, they sell most of the big names and also their own brand ( sold as "JSR Leapers"), and that's what we have here. The body is standard 1" tube, and finished in matt satin black. There is a small protruding lip above the objective lens, both sun and rain shade. The lens reflect a green hue, confirming coated optics. Materials and build quality seem high, looks impressive. Having mounted it on my Ultra, I raised it to my eye and was astonished- the definition of everything in view was very high with crisp delineation between objects, and the light transmission was superb. The crosshairs are fine in the centre, as are the mil-dot markings, making them sharp but unobtrusive. There is a choice of red or green illumination (whole reticule, not just the centre)and the brightness is variable. Everything that needs to be done in the field (zoom, reticule illumination, and elevation/windage adjustment) can be done with gloves on. 4 3-shot groups to zero in, with nice smooth-but-positive turret adjustment, and that was that. And, for me, 2-7 magnification is pretty well perfect. 9x may seem better, but I never use it on my 3-9 x 40, the increased movement is generally too much as is the reduced field of view. Didn't get the chance to test JSR's claim that this is a heavy-duty scope, because I didn't drop it and the Ultra has no recoil. Everything else they said was tested and found to be true. Summary: a well-made scope, easy to use and highly-specced, and an absolute bargain at less than £40.