Outstanding Customer Service!

Happy Hoppers Pet Supplies - www.happyhopperspetsupplies.co.uk
★★★★★
4.8
From 32 reviews
97.0% of users recommend this

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Guest's review of Happy Hoppers Pet Supplies - www.happyhopperspetsupplies.co.uk

“Outstanding Customer Service!”

★★★★★

written by on 13/05/2013

I just wanted to express my gratitude to the staff and managing director of Happy Hoppers for their exceptional customer service. I have been trying to get hold of my dog's favourite chew treats for some weeks, unfortunately Happy Hoppers like other suppliers were unable to fulfill my order due to a problem with the manufacturers. However, they went out of their way to establish what the problem was, when it could be resolved, order an alternative and even sent a similar complimentary bag of treats in the meantime. I also received a phone call from a very nice lady at Happy Hoppers shortly followed by a lovely letter with a full explanation of the issue. A very big thank you from me and Dougal, I will definitely order from you again.

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