Read reviews from those who've actually received the order!

Just Value Doors ask you to review them by offering you £12 cash back if you do so - all before you receive your order. If you look at all the 5 star reviews you'll see that they are from people saying 'the order process was great, can't wait to receive them!'.

Yes, the ordering process was great and the staff were helpful. I placed an order in plenty of time for their recommended timelines and emailed to check if I had enough time etc. There was then a slight adjustment of timings at the start due to Flush UPVC windows taking a bit longer than they originally thought but I was still within time and was told that yes everything should be fine and the suggested delivery date would only change if a delivery van broke down etc.

Then a few days before delivery I was told that the windows were delayed by a month. When I complained and said that I had builders renovating my bathroom in a few days I was given the disclaimer of 'we do say you shouldn't plan your builders around us, no guarantees were given' etc. I was told that it was a human error due to a miscalculation of timings about the type of window I had ordered, despite there already having been adjustments made for this.

When I finally had the windows and managed to get the builders back, they noticed that the windowsills I'd been sent were too short. I was told by Just Value Doors that had I notified them at the time of delivery they would have been able to fix this for me - unfortunately I was not about to risk booking builders again until I had the windows in hand so this was not possible.

We had to live with boarded up windows through winter, pay for the scaffolding to remain in place for another month and then use our old windowsills. After complaining I was given a discount that amounted to less than 2% of the purchase price.

I was originally impressed with all the 5 star reviews that Just Value Doors have but if you actually read the reviews of people who have received their order you'll see a lot of stories like mine!