EasyFitGarageDoors - www.easyfitgaragedoors.co.uk

EasyFitGarageDoors - www.easyfitgaragedoors.co.uk

User reviews
3.7

Customer Service

3.8

Quality of website

3.5

Value For Money

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EasyFitGarageDoors - www.easyfitgaragedoors.co.uk

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EasyFitGarageDoors - www.easyfitgaragedoors.co.uk
3.5 6 user reviews
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417%
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133%
3.7

Customer Service

3.8

Quality of website

3.5

Value For Money

User Reviews

Frandaldor
5

Customer Service

5

Quality of website

5

Value For Money

Electric Opening Garage Door

I had bought a garage door in February 2021 and the electric motor just started to play up, got in touch with the company and spoke with an agent who exceeded my expectations, she was so helpful in as much the problem I had got resolved within an hour of talking to her, absolutely brilliant company to deal with, look no further than this.

Well done, you certainly make this company worth dealing with.

All the best

SamH17
5

Customer Service

3

Quality of website

4

Value For Money

Self Install Roller Door.

Used Easyglide as they are a local business to me.

Viewed product at the show room and had a demonstration.

Order my door requirements and had it delivered.

Instructions were useless!

Product is a good quality and works well.

All the staff gave excellent support and I’m very pleased with the door.

dimwit
1

Customer Service

3

Quality of website

1

Value For Money

Rubbish

Great service before I purchased the roller door.

The after service shocking. Door came with wrong and missing parts. After several phone calls to the lady still did not receive a call back from technical. Finally got all the parts I had selected on my quote after having my garage insecure for 5 days

Would not use or recommend again.

Wakeley69
5

Customer Service

5

Quality of website

5

Value For Money

So Helpful, My Door Looks Great

Easyfit were a joy to deal with. The door looks superb and the staff were so helpful. Not being much of a DIY person I was sceptical about fitting a garage door myself but right from the beginning they helped me through every stage and I'm delighted with the result! I had a few quotes online when I was looking around and although Easyfit wasn't the cheapest they were offering a longer guarantee than most and probably most importantly were happy to give me advice on the best way to install on my garage. I asked the same questions to others but no response! I really can't fault them, I'd recommend them to anyone.

m.scap
1

Customer Service

3

Quality of website

1

Value For Money

Would Not Touch With A Barge Pole.

Very helpful until they received our money! After 9 months the garage door stopped locking. We phoned the office who kept on saying they would ring back but they never did. After speaking to the manager, he advised for us to adjust the limits ourselves but when this failed to resolve the problem we rang again only to be told that our guarantee had now ran out. They asked us to take photographs of the problem (very difficult thing to do!) and send them to the company - they denied ever receiving them. After endless telephone calls to the manager explaining that the lady I spoke to initially never returned my call, I was then informed that this was his wife and was spoken to in a very rude manner. In the end he offered to pay half the costs for an engineer to come out. The engineer came out and advised that a part was needed and he would come back to us - surprise, surprise he never did! Hence never touch this company with a barge pole!!!

markymarkmark
5

Customer Service

5

Value For Money

Excellent Service, Good Website, Good Product, Recommended

Replaced my draughty, heavy, intrusive up and over double garage door with the electric roller shutter door with remote control and local puch button operation from Easy Fit Garage Doors. Always wary I exchanged several emails with the company before placing my order. Service was excellent with telephone calls as well answered as emails. A small enterprise, I spoke and dealt with one person who knew what she was talking about and made the effort to provide for my needs, where non standard.

A replacement GRP door would have cost me £2500, a roller shutter door fitted was around £1600. The Easy Fit door cost me just below £1000.

Garage door arrived on time as agreed.

Fitted that weekend following the imperfect, but adequate video instructions and the unit works well.

The only bad thing I can say about the experience was that the door skin in very thin and soft. Hitting the door with a brush handle while sweeping up outside will dent it. I think you could dent the surface if you punched it.

However the door is excellent in every other way. Remote control works well by bluetooth from 50metres away. The door is insulated and quiet and has made a real difference.

I am impressed and happy and should tell others, rather than only write reviews when someone has let me down.

Recommended.

3
Easyfitgaragedoors

I am a representative of the company and can confirm that this is a customer of ours. Like all made to measure products, the manufacturing process relies on being provided with the correct measurements to manufacture the products. Space requirements are checked thoroughly with the customer for each and every order taken and the customer receives a full order confirmation to check the dimensions and specification before the products are manufactured. The door was manufactured to the dimensions and specification given by this customer, but it transpired that the dimensions given were not accurate and this has caused some problems with the door. Engineers have returned and replaced components parts free of charge for this customer on more than one occasion in order to support the customer. However, the customer will not take any responsibility for their original error. As a company, we are unable to sustain continued free of charge parts and labour when the error was not the company's mistake.

johnbuilder

I have to agree with the first review. I have found Easy Fit Garage Doors to be nothing but professional, the product is excellent as is the quality. We had a small issue, which was dealt with immediately. The fitter was polite came armed with an invoice and was surprisingly courteous and cleaned up after himself. I would recommend them without hesitation to any prospective buyer. 7 people in my village have had doors from Easy Fit and all feel the same way that i do. The above comment sounds like a bit of sour grapes - maybe a competitor?

Guest

Hmmmmm ....... ??? Be very wary about this company and, among other things, ask them the following questions. Who manufactures the doors? Their brochure says they do but actually they are made by another company. Where is the factory referred to in their brochure? A Google Earth search of the address they provide shows a private house in a country lane. Who carries out their fitting? Their quote may say they do, but as we have learned to our cost, this is not the case!!! Agreed they are cheap but this is because they cut corners. Agreed there is one person who apparently knows what she is talking about ...... until something goes wrong. She will then refuse to talk to you!!! We are now taking action against them.

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