written by on 16/08/2013
Ordered an Aveda hair product after searching other sites eg e-bay, Amazon etc before I discovered this particular site. Great service & best price out of all of them, very pleased.
written by ColeKorea on 16/05/2013
Bellezo carries Bumble and Bumble Surf Spray - the only product I use. I live in Korea, and it's impossible to find here. Not only do they ship here for a really reasonable price, but they offer fantastic communication and even printed a Korean label to help get it to my place. The crew at Bellezo are gems.
written by on 18/03/2013
I perchased Kerastase colour shampoo and mask. I knew what I was looking for and found it easily on the website. Love the look and enjoyed the online shopping experience very much. Product was with me in no time at all! Ive been red for 4 years and find the vibrancy fades quickly but this range of Kerastase has kept that locked in, it feels fantastic and looks super shiny!! Happy :)
written by on 10/03/2013
I ordered K2 Professional Vapour Infusion Hair Straightening Iron and Flow Glossy Black Hairdryer on bellezo.com, and so the K2 Professional Vapour Infusion Hair Straightening Iron got broken. I sent a mail on them and they were so helpfully with me, since i never had ordered with them before i was a bit scared if they might not help me. I got in contact with [name removed] , and he was very polite and gave me the best service! I wouldn´t hesitate to order with them again! After a while, a part on my K2 Professional Vapour Infusion Hair Straightening Iron was not working anymore, all i had to do was to contact [name removed] one more time, send a picture of the damage and he sent me the part that was not working anymore to me. They also have a very quick delivery, and i live in Norway - so it is a long distance too! I recommend to order with bellezo.com for all of you! You won´t regret. In norway the price of the K2 is 1900 NOK, and on bellezo.com it was about 750 NOK!
written by tangbel on 14/02/2013
Order placed on 5 Feb 2013 arrived today 13 Feb in Singapore hurrah!!!! I was in a hurry to get my items, Bellezo.com didn't let me down. Their customer communications were also prompt and excellent all round. This is such a positive first experience with Bellezo.com. I will be back for sure! The Redken Power Grip worked a treat. FINALLY I have root volume to go with my natural wavy hair. Thank you so much Bellezo.com ^-^
written by StyleAddict on 04/02/2013
My Pinkissimo hair dye arrived this morning .. Wasn't expecting to get it till tomorro ...soooo that was really quick ! Defo my new favourite online shop :-)
written by on 04/01/2013
Have been waiting for over 2 weeks for items which were ordered on 2-3 day tracked delivery fro Bellezo. The items were listed as in stock and have still not, as far as I can ascertain, been dispatched. Bellezo customer service is extremely poor and the number on the website doesn't work, leaving email as the only option of contacting customer services. I am currently being drip fed information on the whereabouts of ny order by some bloke called Gary. Avoid at all costs.
written by NinaFraser101 on 23/12/2012
My order from Bellezo arrived the next day! Couldn't believe it, great product and great service - I love my new hairdryer! Thank you!
written by on 27/06/2012
I purchased a pair of C2 Corioliss straighteners from Bellezo and after a little while they stopped working. Corioliss have awful customer service and are impossible to reach. I called Bellezo up and explained the situation and they ever so kindly replaced the faulty straighteners after i sent them back to them. Amazing customer service very very pleased, will recommend to friends definitely. thank you!
written by steph1982 on 06/06/2012
I ordered a set of corioliss hair straighteners and chose the free shipping option on bellezo.com then about an hour later I got an email telling me that I had been randomly chosen to be upgraded to free next day delivery....before I knew it DHL were at my door with my straighteners! I shop online a lot and bellezo's customer service is A) surprising lol, B) friendly C) fast to respond! I have lovely straight hair :):)
written by garymacdonough on 08/04/2012
I friend recently recommended I try out Kevin Murphy Night Rider Matte Texture Paste as previously I was using Fudge and was getting kinda tired of it. I found some on this cool website bellezo.com, when it arrived the product was really sleek in black packaging. On top of that the product gives great texture to my hair with no hard stickiness that can be so off putting at times. Needless to say I road out in to the night and when I came back late morning I still looked the part! :)
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As rated by our community of reviewers
Bellezogary's Comment
Written on: 09/01/2013
Hi there,
Thanks for posting your review and notifying us about your concerns. The festive period is the busiest time of the year for us and our postal partners the Royal Mail. Delays cans occur due to an overload in postage or because of holidays when the Royal Mail are non-operational i.e. Christmas, Boxing Day etc. Regardless you should've received your order by now. All tracking information is sent out automatically but sometimes this can end up in junk/spam folders of your email. Our phone number does work, perhaps you trying calling on days when our offices were closed for the festive period. We are a customer services focused company so we are determined to resolve this issue for you. Please contact me on [email protected] to discuss a replacement and refund for you order. Looking forward to hearing from you.
Kind regards
Gary
Bellezo Customer Services Team