Ordered the 6 Muffin Hper online for a Birthday present, all I can say is shocking, absolutely shocking. They advertise as a family run business with handmade cakes and fresh products from local suppliers made by hand. Absolutle rubbish... Package arrived and it was 6 pre packed mass produced American Muffins, nothing like the picture describes and advertises. Local family business in Somerset yet the muffins came from a factory in Sheffield. Serious breach of trading standards and absolute rip off... Unfortunately as we were away and had no phone signal by the time we arrived back we had missed the 3 day cut off... Disgraceful company and terrible customer service... £20 for 6 muffins that are far better quality in Tesco for £1.. Shocking...

Why don't we get the option for a NO star ating, this company does not deserve a star! This is the 3rd time and the very, very last time I will ever use this company. First time good service and flowers delivered on time. 2nd time they did not deliver flowers on time for my Nanas birthday. Received an apology and a full refund. I ordered the 3rd this time the Christmas Cheese & Wine hamper for my grandpas birthday. Ordered on 21st November for delivery on 30th November. No delivery so I emailed friday evening and received an automated message advising no customer service till Monday. I called the company at 10.30am monday morning as they were obviously not going to contact me. Spoke to Marie nice lady but she lied about my delivery. The tracking service stated "in packing" as soon as I put the phone down I received an email advising my hamper was being dispatched. She called me back and advised that my hamper had been damaged in transit and was on the way back, she coud not explain the "dispatched" email i had just received! She offered more cheeses for the hamper as an apology to which I refused, she then offered chocolates and a refund of my delivery charge. I advised that I was not at all happy with the service and that this was the 2nd time the company had let me down, she apologised again and hung up. I have unsubscribed from their newsletter and will never ever use this company again. The hamper has now been delivered three days late with a tiny box of chocolates and a small not a full sized bottle of wine. Not impressed and very disappointed in missing an important birthday.

I want to surprise my husband on his 44th birthday so I ordered a birthday cake hamper for him. I am on a work assignment so I couldnt come home just in time for his birthday. Sadly 5 days past and the cake hamper was not delivered. I called up customer service what happened to my order and MARIE (the owner) said that it has been delivered but I told her that we didnt received anything. I addressed it to the restaurant which my husband owns and usually opens at 11am everyday. A big sign at the door tells the opening times. Anyway, Marie promised to update me through email or call about my order. She said she will call me or email me back in 2 hours time. I waited but no email came. Then I have to go to work that night. I called up again the next day and asked her what happened to your promised about the email. She didnt apologized that she didnt email me that same afternoon. She said that they have done their job and thats it. I told her if you sent me that email yesterday as promised I could have done something that same day. Now I am back in Surrey and I have no way of sorting it out now until Friday. That means the cake will be spoilt by then. DONT TRUST THIS PEOPLE AGAIN. POOR CUSTOMER SERVICE, LIARS AND CHEATERS! ONLINE BUYERS BEWARE.

I received a 'Bethlehem' hamper (£85 from Eden4hampers) to give as a gift. It arrived on time but it was totally different to the one pictured/described on the website. I could not open the hamper to see all of the products as I couldn't then have returned it but at least 10 of the 17 items included were substitutes - some were minor changes but others had a major impact on the appearance of the hamper. For example a lovely round, decorated Christmas cake was replaced by a small oblong wrapped in polythene and 12 'Fudges' mini mince pies in an attractive box were replaced by four mince pies in a cardboard box made by someone I had never heard of. An attractive jar of olives was replaced by a tin etc. I have had to return it via a 'signed for' service and the company will not reimburse postage. Probably most people send these to other people who don't know what they cost or what should be inside. In my experience you cannot be confident that they will get what you think you are sending.

I had a wonderful hamper delivered to a close friend in Fife, Scotland last week. I was very pleased to hear how delight my friend was with the hamper that was delivered to her. Delivery was on time. Great service! Free delivery next day.

We ordered several hampers from Eden 4 Hampers to be delivered in England and scotland for Eid ul-Fitr for clients. We have been very pleased with the service we have received from Eden4hampers

Ordered twice now from this company and have been please with what my friends have received. This site offers a huge choice of food gifts other than just traditional hampers, some great ideas for colleagues at work such as donuts or muffin baskets.

A lovely hamper was delivered to me this week from Eden 4 Hampers. It included a lovely selection of foods. The hamper was presented in a lovely basket.