Utter Sham

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Marks and Spencer Flowers www.marksandspencer.com/flowers
★★☆☆☆
1.5
From 335 reviews
8.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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SailorGirl68's review of Marks and Spencer Flowers www.marksandspencer.com/flowers

“Utter Sham”

★☆☆☆☆

written by SailorGirl68 on 28/12/2022

I ordered the Red Amaryllis Bouquet for a sick friend for Christmas. Despite several emails advising of delivery times they didn’t arrive. They finally arrived on Christmas Eve very late. My dog growled, I went to the door to find the box dumped on the drive with no sign of the courier. The box was crushed, the blooms all damaged and dry flowers having been in transit 2-3 days(according to tracking) I then have the hassle of sourcing flowers from another supplier. This is the second time M flowers have let me down. Looking at these reviews I should have read them before ordering.

  • £35 - Red Amaryllis Bouquet

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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