BIGUp Gadgets - www.bigupgadgets.com

It’s drop shipping from China so you’ll be waiting a minimum of two weeks for your products, false advertising.

Not only they sent me the wrong battery but hey don't reply to emails or pick up the phone! I doubt it that they will ever reply to issue a refund. Don't make the mistake to buy anything from that company even if it is worth one pound!

Ordered a phone case they sent wrong one. They won't respond to emails only by insulting remarks.

Although this type of moronic company usually don't last long they pop up elsewhere with a different name but in the meantime DO NOT BUY A THING There are much better and more honest Chinese companies trading who do care about their customers and their reputation

ordered a battery pack 12 days ago. NO delivery, response or support. Do not waste your money at bigupgadgets.com

I ordered a battery from them. It took ages for it to arrive, and when it finally did arrive it was not even slightly close the correct one. When I contacted them about it they have been unbelievably unhelpful.

Literally the worst customer service I have ever encountered. Rude, abrasive and absolutely no apology.

Do not ever buy from them.

I ordered a battery for my ophthalmoscope giving the correct part number. The battery sent did not fit the instrument and to date I still do not have a refund. I have even been asked if I have tried the battery in the instrument. REALLY? Absolutely nothing good to say about this company.

They have the worst customer service ever. Do now order with them under any costs. They literally emailed me saying they don't care what I think and are so rude and aggressive.

Worst customer service ever. Didn't give me my refund.

Avoid like the plague.

Website listed a planer, including plastic in the list of materials.

Item that arrived was just the blade - and all metal.

When I demanded a refund, including postage, I was told I'd have to send it to China. Even though, again, their site states UK returns.

And no RMA confirmed, even though they say that's essential for any return

Wrong item arrived...was promised correct item but never arrived.

Despite saying it's in stock, delivery is around 3 weeks, this wasn't clear at all during the order process so if you don't want to wait that long, don't use this firm.

I've asked for a refund, no reply yet but they have despatched the item so it may not be easy. No idea where it's coming from to take 3 weeks to arrive.