Don't trust Disking with an iphone - They ruined my daughter's iphone when attempting a simple screen change out. Incompetent. Avoid.

The person I dealt with at Disking was very professional and informative. He talked me through everything that I needed to know with a smile. Would definitely recommend to a friend

Went to the Petersfield branch to get my iPad Air2 screen fixed, was quoted £160 and told it would take a week - paid £40 deposit and left it with them. Then received a call a few days later saying it was going to cost more as the part needed now costs more, it would be £199!! Understandably I wasn't happy about this, but there was no budging on the price so I told them not to do it and I would collect it and take it elsewhere. Was called when it was back in store and told I would be refunded the £40 deposit, attended the store to collect it only to be told that I couldn't have the £40 back as contractually it was non-refundable!!! Absolute rubbish, no such thing written into the "contract" I had signed. When I said the man that phoned said I would get my money back I did receive a refund. A terrible customer experience from beginning to end. Ended up taking my iPad to Phone Repair Doctor in Waterlooville, great service with a quick fix costing £169!!

£80 to NOT fix the issue and just copy some photos onto a hard drive and set up a new profile (a 2 minute job)!! A disgraceful con!!

I am self-employed and rely on my PC for my work. When it wouldn't turn on, I contacted the Disking Farnham branch and the staff there diagnosed the problem, fixed it and had the PC ready for collection in 24 hours. They were friendly, efficient, professional and helpful. I was very impressed by the service.

shocking. incompetent. Hide behind a veneer of politeness but actually make the minimum effort to resolve problems. Faulty hard drive lost (FULL OF DATA!!!!) having been given to them to organise data recovery. Insulting compensation of £60 given - which took over SIX months to squeeze out of them. Almost never returned phone calls and messages. One staff also gets quite angry sounding very quickly if you dare to say you are not happy with the service. TRULY TERRIBLE SERVICE.

Believe it or not they have another side of the business which sells coffee. You can find the link in their 'partners page'. They advertise that the computer shops can be used as pick up points for the coffee orders. I bought some coffee and coffee mugs from their other website in Feb 2013. They took the payment and sent the coffee, but the mugs were listed as 'out of stock' and didn't arrive. That is the last I ever heard. I emailed the coffee company repeatedly and was ignored. Recently I noticed a new email address on the coffee site: [email protected] I emailed them at this address - and this was ignored too. Fortunately I am only out of pocket by about £10. I'd hate to have bought something more expensive from them...

I was sold a reconditioned laptop without out my knowledge, it was sold as new - it's only when I had a problem that I found out. In the shop I was told someone would phone me back the same day - a week or two later there was no call. I then wrote explaining the problem (battery) but two weeks later there is still no acknowledgement or reply. Disking has no idea what customer service means!

I have been doing business with Disking Farnham since their opening in 2000. During this time I have bought all my computers, printers and ink for my own use and I have also purchased for members of my family. I have always had outstanding service, value for money and found the good people of Disking over the years always very helpful.

Disking Farnham represents all that is good in local computer support and service. The shop has provided all my computer needs for the past 2 years, and deserves this review for excellent customer care. I have purchased 2 computers and a printer with best performance and trusted follow-up. Thank you Disking!

Quality goods at cheap prices, which I actually checked online with some of the goods, they're really competitive especially with laptops. Customer service are fantastic, they were welcoming, nice people to interact with in terms of giving me advices and charging me with reasonable prices for repairs. Would recommend to go there again for anyone!!!

I have recent had difficulties with a Dell Dimension 5000 desktop computer which caught a virus and died . Disking took the computer in , cleaned it up and returned it quickly and efficiently - no fuss . The age of the computer mean't a week later there was a technical problem providing power to run the Computer . I took the computer back to Disking who replaced the power unit and whilst I waited . The team new exactly what was wrong and fixed it quickly and efficiently . I would highly recommend the computer service avalibale in Disking . The staff are cheerful , efficient and highly trained . Chris

I bought a laptop that was faulty and they would nt give me a refund I had only had it two days!!!!! HEad office were so rude DO NOT GO THERE!!!

I went into the Disking petersfield shop to buy a laptop for my daughter's birthday, I told the boy that I didn't know much about computers and he very happily explained to me how it works and what he thought she would need. I thought I was pushing it telling him I needed the laptop 2 days later and even that wasn't a problem. I got a phone call the next day! saying it was all ready to be picked up. Thank you Disking for your help my daughter was over the moon and the laptop had everything she needed. I would definatly recomend Disking to anyone

I went to disking to buy a new Laptop and I was very glad to have the services of the young man in store. I thought it very rude that the next minute a woman who I later found out was the customer support rep for the company. She came over and just talked away with no regard to what the customer wanted. The young man serving me had no chance to help me after that so I left the store hoping never to meet that woman again. I came back later and brought the laptop I needed. I can only say that the woman I meet almost made me want to go to the other store in town.

I purchased this laptop a couple of months ago from the Liphook branch and have now decided to place a review. I must say that the staff there were very helpful and would definately purchase from them again! Highly recommend.