WORST SHIPPING AND CUSTOMER CARE

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BuyCarParts - www.buycarparts.co.uk
★★☆☆☆
1.8
20.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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sayat.sirinoglu's review of BuyCarParts - www.buycarparts.co.uk

“WORST SHIPPING AND CUSTOMER CARE”

★☆☆☆☆

written by sayat.sirinoglu on 11/01/2020

Be careful with their shipping service which is most important aspects. They say and charge you that they are going use DHL for shipping but after that they deliver to local goverment postal service for cutting their operating costs. Until here it seems okay right!!!! I am almost everday sending emails and complaints about my order number 25793104 on 26.11.2019 and still did not arrive. I paid total of 334.17 Pounds for this worst service and they charge me 106.99 for shipping. They send emails from buycarparts.co.uk and Autodoc.co.uk.All emails that they are sending have the same response not any solutions "We checking and we are waiting response from our investigation department" for shut my mouth. They operate from Germany and no one knows where is my shipping package. 2 Brembo brakes and brake pads. I will sue you guys. Give me one reason for giving you 5 stars.

  • 1

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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